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<div style="">As a <b style="font-weight: 700">Senior Application Support Engineer</b> at Zycus, you will be a key member of the <b style="font-weight: 700">Technical Account Management Team,</b> responsible for translating business requirements into platform configurations on the Zycus Source-to-Pay (S2P) suite. You will work closely on <b style="font-weight: 700">design, configuration, post-implementation support, operational stability and optimize scalable solutions across Zycus modules. We prefer candidate with prior experience in Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms. </b>In this role, you will be part of a Global Team and work with our global customers to deliver analytical, &nbsp;solution-oriented services to Fortune 500 clients.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Application Support Engineer&nbsp;at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Pune

Senior Application Support Engineer

<div style="">As a <b style="font-weight: 700">Senior Technical Support Engineer</b> at Zycus, you will be a key member of the <b style="font-weight: 700">Technical Account Management Team,</b> responsible for translating business requirements into platform configurations on the Zycus Source-to-Pay (S2P) suite. You will work closely on <b style="font-weight: 700">design, configuration, post-implementation support, operational stability and optimize scalable solutions across Zycus modules. We prefer candidate with prior experience in Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms. </b>In this role, you will be part of a Global Team and work with our global customers to deliver analytical, &nbsp;solution-oriented services to Fortune 500 clients.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Technical Support Engineer&nbsp;at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Senior Technical Support Engineer

<div style=""><b style="font-weight: 700">Zycus </b>is looking to hire BE graduates specializing in <b style="font-weight: 700">supply chain</b> and <b style="font-weight: 700">operations</b> to work as <b style="font-weight: 700">Senior Product Support Consultant (Source to Pay)</b>. The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, &nbsp;solution-oriented services to &nbsp;Fortune 500 clients.</div><div style="">In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution.</div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Product Support Consultant (Source to Pay) &nbsp;at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Senior Product Support Consultant (Source to Pay)

<div style="">We are seeking a seasoned <b style="font-weight: 700">Delivery Head - Project Implementation</b> with deep expertise in the <b style="font-weight: 700">Source-to-Pay (S2P) / Procurement domain</b> to lead and scale our global services organization. This leader will define the professional services strategy, ensure delivery excellence, and drive measurable business outcomes for our customers through large-scale procurement transformation programs. The role demands a balance of strategic vision, practice excellence, and domain leadership to deliver <b style="font-weight: 700">world-class S2P solutions</b> built on customer value, innovation, and satisfaction.</div><h3 style="font-size: 1.17em"><b style="font-weight: 700">Key Responsibilities</b></h3><ul>  <li style=""><b style="font-weight: 700">Strategic Leadership:</b> Define and execute the global professional services strategy for procurement and S2P transformation, aligned with business growth and customer success outcomes.</li>  <li style=""><b style="font-weight: 700">Practice Development:</b> Build and scale a world-class S2P-focused professional services team across geographies; establish delivery frameworks, best practices, and accelerators.</li>  <li style=""><b style="font-weight: 700">Customer Value Realization:</b> Partner with C-level executives to ensure seamless onboarding, implementation, and adoption of Source-to-Pay solutions, delivering tangible business impact.</li>  <li style=""><b style="font-weight: 700">Delivery Excellence:</b> Lead large-scale, complex S2P transformation programs with strong focus on governance, quality, and customer satisfaction.</li>  <li style=""><b style="font-weight: 700">P&amp;L Ownership:</b> Own and manage the P&amp;L for Professional Services, ensuring revenue growth, profitability, and efficient resource utilization.</li>  <li style=""><b style="font-weight: 700">Innovation &amp; Automation:</b> Leverage AI, automation, and analytics to accelerate procurement solution delivery, optimize implementations, and create scalable service models.</li>  <li style=""><b style="font-weight: 700">Business Growth:</b> Partner with Sales, Product, and Customer Success to create differentiated S2P offerings, support pre-sales, and identify new revenue streams.</li>  <li style=""><b style="font-weight: 700">Thought Leadership:</b> Represent Zycus in global procurement forums, publish domain insights, and position our Professional Services as a strategic differentiator.</li></ul>

Mumbai

Delivery Partner 

<div style="">We at<b style="font-weight: 700"> Zycus </b>are looking to hire MBA graduates specializing in <b style="font-weight: 700">supply chain</b> and <b style="font-weight: 700">operations</b> to work as <b style="font-weight: 700">Trainee Procurement Analysts</b>. The trainee will work as part of Customer Success &amp; Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Roles and Responsibility:</b></div><ul>  <li style="">Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)</li>  <li style="">Work on all aspects of maintenance of an already implemented customer including business process mapping</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus &amp; customer side to achieve customer satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing</li>  <li style="">Evaluate and suggest innovative solutions and workarounds for customer requirements</li>  <li style="">Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.</li></ul>

Procurement Analyst -  MBA (supply chain and operations) 

<div style="">We are looking for a <b style="font-weight: 700">high-performing Java Full Stack Developer</b> who is passionate about building scalable, high-quality software applications using <b style="font-weight: 700">Spring Boot, Microservices architecture, and modern front-end frameworks</b> such as <b style="font-weight: 700">Angular or React</b>.</div><div style="">The ideal candidate will also be an <b style="font-weight: 700">early adopter of Generative AI coding tools</b> like <b style="font-weight: 700">GitHub Copilot, Cursor AI, Groq, ChatGPT, or similar</b>, and leverage them to enhance productivity, accelerate development, and maintain code quality.</div><h3 style="font-size: 1.17em"><b style="font-weight: 700">Key Responsibilities</b></h3><ul>  <li style="">Design, develop, and deploy scalable, secure, and maintainable <b style="font-weight: 700">Java-based backend services</b> using <b style="font-weight: 700">Spring, Spring Boot, and Microservices architecture</b>.</li>  <li style="">Develop rich, responsive <b style="font-weight: 700">front-end interfaces</b> using <b style="font-weight: 700">Angular</b> or <b style="font-weight: 700">ReactJS</b>.</li>  <li style="">Integrate front-end and back-end systems, ensuring seamless data exchange and user experience.</li>  <li style="">Work with <b style="font-weight: 700">REST APIs</b>, <b style="font-weight: 700">JWT authentication</b>, and <b style="font-weight: 700">cloud-based deployment environments</b> (AWS, Azure, or GCP).</li>  <li style="">Use <b style="font-weight: 700">Generative AI tools</b> (Cursor AI, Groq, GitHub Copilot, ChatGPT, etc.) to optimize coding workflows, debugging, and documentation.</li>  <li style="">Collaborate with cross-functional teams (DevOps, QA, Product, UX) in an Agile/Scrum environment.</li>  <li style="">Participate in <b style="font-weight: 700">code reviews</b>, <b style="font-weight: 700">unit testing</b>, and <b style="font-weight: 700">continuous integration/delivery (CI/CD)</b> pipelines.</li>  <li style="">Stay updated on emerging technologies and best practices in <b style="font-weight: 700">AI-assisted software development</b>.</li></ul>

Walkin Drive - 29th Nov 2025 -  Senior Software Engineer 

<div style="">Zycus is looking for a dynamic <b style="font-weight: 700">Customer Marketing Leader</b> to own and scale our global <b style="font-weight: 700">customer engagement, advocacy, and growth programs</b>. This role will focus on strengthening relationships with existing customers, amplifying success stories, and driving <b style="font-weight: 700">cross-sell and up-sell campaigns</b> that contribute directly to revenue. If you have deep experience in <b style="font-weight: 700">customer marketing within B2B SaaS</b> and a passion for turning satisfied clients into brand advocates, this is your opportunity to make an impact.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">1. Customer Engagement &amp; Advocacy</b></div><ul>  <li style="">Design and implement customer engagement programs to build loyalty and strengthen relationships.</li>  <li style="">Lead <b style="font-weight: 700">customer advocacy initiatives</b> such as reference programs, G2/Capterra reviews, and testimonials.</li>  <li style="">Drive creation of <b style="font-weight: 700">customer success stories, case studies, and PR features</b> to showcase value.</li></ul><div style=""><b style="font-weight: 700">2. Cross-Sell &amp; Up-Sell Campaigns</b></div><ul>  <li style="">Partner with Product Marketing and Sales to identify growth opportunities within existing accounts.</li>  <li style="">Plan and execute <b style="font-weight: 700">targeted customer campaigns</b> that highlight Zycus’ full product suite.</li></ul><div style=""><b style="font-weight: 700">3. Milestone Celebrations (Go-Live &amp; Go-Value)</b></div><ul>  <li style="">Celebrate customer achievements such as project go-lives and realized business outcomes.</li>  <li style="">Create communication plans and marketing collateral that amplify these milestones.</li></ul><div style=""><b style="font-weight: 700">4. Customer Events &amp; Thought Leadership</b></div><ul>  <li style="">Identify and manage <b style="font-weight: 700">customer participation in Zycus-hosted and third-party events</b>.</li>  <li style="">Prepare customers for <b style="font-weight: 700">speakerships, webinars, and panel discussions</b> to increase visibility.</li></ul><div style=""><b style="font-weight: 700">5. Customer Referenceability</b></div><ul>  <li style="">Develop and manage strategies to increase the pool of referenceable customers.</li>  <li style="">Maintain a structured <b style="font-weight: 700">reference library</b> to support sales teams.</li></ul><div style=""><b style="font-weight: 700">6. Analytics &amp; Reporting</b></div><ul>  <li style="">Measure and report on the impact of customer marketing initiatives on <b style="font-weight: 700">retention, advocacy, and revenue growth</b>.</li>  <li style="">Use engagement data and feedback to refine and optimize strategies.</li></ul>

Bengaluru

Director of Customer Marketing

<div style="">Zycus is hiring highly motivated<b style="font-weight: 700"> Business Development professionals in Thailand</b>. As a global leader in Source-to-Pay (S2P) and Procurement solutions, Zycus is trusted by over 2,000 leading enterprises across 40+ countries. Our AI-powered procurement automation and digital transformation solutions help organizations unlock greater business value. As we continue to expand across the APAC region, we are seeking an <b style="font-weight: 700">Inside Sales Representative</b> to join our Sales team in <b style="font-weight: 700">Bangkok, Thailand</b>, and contribute to driving revenue growth in the market.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style=""><b style="font-weight: 700">Lead Generation:</b> Proactively contact potential customers via outbound calls, emails, and LinkedIn.</li>  <li style=""><b style="font-weight: 700">Prospecting &amp; Qualification:</b> Identify decision-makers and qualify leads based on procurement needs.</li>  <li style=""><b style="font-weight: 700">Pipeline Management:</b> Maintain accurate lead data in CRM (e.g., Salesforce, HubSpot) and track progress.</li>  <li style=""><b style="font-weight: 700">Collaboration:</b> Work closely with marketing to follow up on inbound leads and improve conversion rates.</li>  <li style=""><b style="font-weight: 700">Achieve Sales Targets:</b> Consistently meet or exceed monthly/quarterly KPIs for lead generation.</li>  <li style=""><b style="font-weight: 700">Market Research:</b> Stay updated on procurement industry trends and competitor offerings</li></ul>

Others

Business Development Representative (Thailand)

<div style="">We are looking for a passionate and creative&nbsp;<b style="font-weight: 700">Music Programs &amp; Marketing Intern</b>&nbsp;to join our Mumbai team. This is a unique opportunity for someone who loves Indian classical music and wants to gain hands-on experience in&nbsp;<b style="font-weight: 700">event management, artist coordination, and social media marketing</b>.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><div style=""><b style="font-weight: 700">1. Yuva Sur Sartaj (YSS) Support</b></div><div style="">·&nbsp;Assist in planning and managing the YSS competition — artist outreach, communication, scheduling, and coordination with judges and venues.</div><div style="">·&nbsp;Help manage submissions, social media updates, and digital promotion of participants and winners.</div><div style=""><b style="font-weight: 700">2. Artist Promotion &amp; Marketing</b></div><div style="">·&nbsp;Support promotion plans for YSS winners, including <b style="font-weight: 700">studio recordings</b>, artist interviews, and social media features.</div><div style="">·&nbsp;Coordinate with musicians, videographers, editors, and the social media team to deliver engaging content.</div><div style=""><b style="font-weight: 700">3. Social Media &amp; Content Collaboration</b></div><div style="">·&nbsp;Work with DMF’s social media team to design and execute campaigns that make Hindustani Classical Music appealing to younger audiences.</div><div style="">·&nbsp;Assist with ideation, content planning, captions, and post scheduling across Instagram and YouTube.</div><div style=""><b style="font-weight: 700">4. Concert &amp; Event Support</b></div><div style="">·&nbsp;Help plan and execute DMF concerts and baithaks — logistics, artist coordination, audience management, and post-event follow-up.</div><div style=""><br></div>

Music Programs & Marketing Intern – Dedhia Music Foundation

<div style="">Zycus is seeking an experienced <b style="font-weight: 700">Implementation Consultant</b> with strong domain expertise in <b style="font-weight: 700">Source-to-Pay (S2P), Procure-to-Pay (P2P), CLM, and Procurement Transformation</b>. The role requires <b style="font-weight: 700">hands-on configuration and consulting expertise</b> with leading cloud procurement platforms such as <b style="font-weight: 700">Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer</b>, or <b style="font-weight: 700">Any ERP Products like SAP HANA</b> etc. The ideal candidate will bring deep process knowledge, strong client management skills, and the ability to deliver successful end-to-end implementations.</div><div style=""><br></div><h2 style="font-size: 1.5em"><b style="font-weight: 700">Role &amp; Responsibilities</b></h2><h3 style="font-size: 1.17em"><b style="font-weight: 700">Configuration &amp; Solution Design</b></h3><ul>  <li style="">Configure procurement modules (Upstream and Downstream) across cloud procurement suites.</li>  <li style="">Translate business requirements into functional configurations and maintain configuration documentation.</li>  <li style="">Define, configure, and validate workflows, approval hierarchies, master data, reporting dashboards, and ERP/financial integrations.</li>  <li style="">Conduct product demonstrations, perform functional testing, and ensure configuration aligns with client needs.</li>  <li style="">Provide configuration expertise during enhancements, upgrades, and production support.</li></ul><h3 style="font-size: 1.17em"><b style="font-weight: 700">Implementation &amp; Delivery</b></h3><ul>  <li style="">Manage end-to-end implementation projects, including design, testing, training, reporting, and post-go-live support.</li>  <li style="">Drive project delivery ensuring successful, on-time go-live and customer adoption.</li>  <li style="">Coordinate with client teams and onsite/offshore engagement teams to gather requirements, finalize deliverables, and manage workplans.</li>  <li style="">Ensure quality delivery of engagements both led by self and executed by reportees.</li></ul><h3 style="font-size: 1.17em"><b style="font-weight: 700">Consulting &amp; Stakeholder Engagement</b></h3><ul>  <li style="">Act as a <b style="font-weight: 700">functional SME</b> for Source-to-Pay processes: supplier onboarding, requisitioning, sourcing, contracting, invoicing, and payables.</li>  <li style="">Conduct business process mapping, gap analysis, and recommend best practices for procurement transformation.</li>  <li style="">Collaborate with technical and functional teams to ensure alignment with customer objectives and long-term strategy.</li>  <li style="">Serve as a customer advocate within Zycus for issue resolution and feature prioritization.</li></ul><h3 style="font-size: 1.17em"><b style="font-weight: 700">Pre-Sales &amp; Support</b></h3><ul>  <li style="">Support pre-sales activities including RFP responses, client orals, and solution demonstrations.</li>  <li style="">Manage S2P production support and enhancement requests, partnering with business owners to validate change requirements.</li>  <li style="">Identify recurring issue patterns and work with product management/engineering for systemic resolution.</li></ul>

Australia

Implementation Consultant - AUSTRALIA

<div style="">Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div style="">The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b style="font-weight: 700">We Are An Equal Opportunity Employer:</b></div><div style="">Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div>