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<div style="">Zycus is looking for a ETL Developer who is responsible for managing and maintaining data warehousing processes, ensuring data integration, and supporting data transformation requirements. The role involves developing, testing, and deploying ETL (Extract, Transform, Load) processes for efficient data flow across systems, aligning data structures to organizational requirements, and maintaining data quality and integrity. ETL Developers work closely with data analysts, data engineers, and database administrators to build robust ETL frameworks and deliver timely, accurate data solutions.</div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ol>  <li style=""><b style="font-weight: 700">Data Extraction, Transformation, and Loading (ETL):</b>Design, develop, and implement ETL processes to support data extraction, transformation, and loading across various data sources.<br>Ensure data integrity, accuracy, and consistency during the ETL process.<br></li>  <li style=""><b style="font-weight: 700">Data Modeling and Warehousing:</b>Create and maintain data models to support warehousing and reporting requirements.<br>Develop and optimize database schemas and maintain data dictionaries.<br></li>  <li style=""><b style="font-weight: 700">Data Integration and Performance Optimization:</b>Integrate data from multiple sources, including databases, flat files, APIs, and external platforms.<br>Optimize ETL processes for performance and scalability, minimizing latency and maximizing throughput.<br></li>  <li style=""><b style="font-weight: 700">Data Quality Assurance:</b>Implement data quality checks and validation mechanisms to ensure data accuracy and completeness.<br>Identify, troubleshoot, and resolve data quality issues in ETL pipelines.<br></li>  <li style=""><b style="font-weight: 700">Collaboration with Cross-Functional Teams:</b>Collaborate with data engineers, analysts, and stakeholders to understand data requirements and implement ETL solutions accordingly.<br>Support data reporting and analytics needs through reliable data flow.<br></li>  <li style=""><b style="font-weight: 700">Documentation and Maintenance:</b>Document ETL processes, data mappings, and workflows.<br>Maintain and update ETL scripts, jobs, and processes to meet evolving business needs.</li></ol>

Mumbai

ETL Developer - Contract

<div style="">As a <b style="font-weight: 700">Senior Application Support Engineer</b> at Zycus, you will be a key member of the <b style="font-weight: 700">Technical Account Management Team,</b> responsible for translating business requirements into platform configurations on the Zycus Source-to-Pay (S2P) suite. You will work closely on <b style="font-weight: 700">design, configuration, post-implementation support, operational stability and optimize scalable solutions across Zycus modules. We prefer candidate with prior experience in Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms. </b>In this role, you will be part of a Global Team and work with our global customers to deliver analytical, &nbsp;solution-oriented services to Fortune 500 clients.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Application Support Engineer&nbsp;at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Pune

Senior Application Support Engineer

<div style="">As a <b style="font-weight: 700">Senior Technical Support Engineer</b> at Zycus, you will be a key member of the <b style="font-weight: 700">Technical Account Management Team,</b> responsible for translating business requirements into platform configurations on the Zycus Source-to-Pay (S2P) suite. You will work closely on <b style="font-weight: 700">design, configuration, post-implementation support, operational stability and optimize scalable solutions across Zycus modules. We prefer candidate with prior experience in Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms. </b>In this role, you will be part of a Global Team and work with our global customers to deliver analytical, &nbsp;solution-oriented services to Fortune 500 clients.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Technical Support Engineer&nbsp;at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Senior Technical Support Engineer

<div style=""><b style="font-weight: 700">Zycus </b>is looking for <b style="font-weight: 700">Senior Technical Account Manager</b> with at least 04 to 07 years of experience in a Customer Success or Account Management role. In this role you will Identify, nurture the cross-sell and up-sell opportunities, manage renewals, manage escalation, operation management, post implementation support, operation management, ROI, NPS, showcasing product capabilities to existing customers &amp; managing overall pulse of the Account portfolio aligned as part of the Global Delivery. Providing solutions for Customers during operations, manage &amp; own escalations. Support Pre-Sales activities, which includes responding to RFPs &amp; attending and presenting demos with the help of the Solution Consultants. We prefer candidate with experience with <b style="font-weight: 700">Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms.</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Technical Account Manager at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Nurture the cross-sell and up-sell opportunities, manage renewals, manage escalation, L1/L2 Support. &nbsp;</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Senior Technical Account Manager 

<div style="">We are looking for a <b style="font-weight: 700">Senior Implementation Lead </b>with expertise in eProcurement implementation. The ideal candidate will have 6-10 years of experience in end-to-end implementation of procurement software and a strong understanding of Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms.</div><div style=""><br></div><div style="">The <b style="font-weight: 700">Senior Implementation Consultant</b> will lead multiple, complex implementation projects, working with global Fortune 1000 enterprises to ensure successful software deployment, adoption, and business impact.</div><h3 style="font-size: 1.17em"><br></h3><h3 style="font-size: 1.17em"><b style="font-weight: 700">Job Overview</b></h3><div style="">As an <b style="font-weight: 700">Implementation Consultant</b> for our <b style="font-weight: 700">procurement software</b>, you will be responsible for overseeing and managing the entire software deployment process for our clients. You will ensure the successful configuration, integration, and adoption of our SAAS platform, while delivering a high-quality customer experience.</div><div style=""><br></div><h3 style="font-size: 1.17em"><b style="font-weight: 700">Key Responsibilities</b>:</h3><ul>  <li style="">Manage end-to-end <b style="font-weight: 700">implementation of procurement software</b> for new and existing clients.</li>  <li style="">Gather business requirements from clients to configure and customize the software to meet their needs.</li>  <li style="">Collaborate with technical teams to integrate the SAAS solution with clients' existing ERP and procurement systems.</li>  <li style="">Provide training and workshops to ensure users understand and fully leverage the software’s features.</li>  <li style="">Lead <b style="font-weight: 700">User Acceptance Testing (UAT)</b> and troubleshoot any issues to ensure a smooth deployment.</li>  <li style="">Offer post-implementation support to clients, resolving technical and functional issues.</li>  <li style="">Work closely with <b style="font-weight: 700">project managers</b>, ensuring that projects are delivered on time and within budget.</li>  <li style="">Stay updated on industry trends, particularly in <b style="font-weight: 700">procurement</b>, <b style="font-weight: 700">S2P</b>, and <b style="font-weight: 700">P2P processes</b>, and use this knowledge to advise clients on best practices.</li></ul><div style=""><br></div>

Senior Implementation Lead

<div style=""><b style="font-weight: 700">Zycus </b>is looking for <b style="font-weight: 700">Senior Customer Success Manager</b> with at least 04 to 07 years of experience in a Customer Success or Account Management role. In this role you will Identify, nurture the cross-sell and up-sell opportunities, manage renewals, post implementation support, operation management, ROI, NPS, showcasing product capabilities to existing customers &amp; managing overall pulse of the Account portfolio aligned as part of the Global Delivery. Providing solutions for Customers during operations, manage &amp; own escalations. Support Pre-Sales activities, which includes responding to RFPs &amp; attending and presenting demos with the help of the Solution Consultants. We prefer candidate with experience with <b style="font-weight: 700">Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms.</b></div><div style=""><br></div><div style="">The Senior Customer Success Manager will work as part of Technical Account Management Team to deliver analytical, solution-oriented services to Fortune 500 clients.</div><div style=""><br></div><div style="">Based upon experience, specific responsibilities may include:</div><div style=""><br></div><div style=""><b style="font-weight: 700">Role and Responsibilities:</b></div><div style=""><br></div><ul>  <li style="">You will be responsible for customer relationship with our global Enterprise customers and customer retention along with other areas which fall under the global customer success portfolio.</li>  <li style="">&nbsp;Design and build Customer Success Strategy to create a strong and loyal customer base and ensuring company's growth</li>  <li style="">&nbsp;Identify opportunities for continuous improvement</li>  <li style="">Help foster company-wide culture of Customer Success</li>  <li style="">&nbsp;Be passionate about Customer success through Continuous Value Engineering and Operational Delight</li>  <li style="">Be a trusted advisor to customer and build relationships with Customer's C-Level for aligning Customer's vision and key KPIs with Zycus' Continuous Value Delivery Framework</li>  <li style="">Improve customer experience, develop strategies to address issues &amp; improve CX/ NPS</li>  <li style="">Generate leads and opportunities for cross-sell to Customer Account Management Team</li>  <li style="">Own Zycus' Renewal and be responsible to exceed targets through Continuous Adoption and Value Tracking for customer</li>  <li style="">Create ROI and Value proposition to customer for continued renewal of contracts and business growth. Work with Customer Account Management team in drafting Contracts / amendments for renewals.</li>  <li style="">Responsible for continuous improvement in Operational Excellence for Value Consulting, Issue Management and Support.</li>  <li style="">Should have experience of leading large teams/ direct reportees with handsome experience in refactoring business processes for higher efficiency and customer delight.</li>  <li style="">Manage the delivery and follow-ups of proactive support designed to reduce costs and reactive support cases.</li>  <li style="">Define processes for delivering solution effectively with high quality, productivity and early / on-time delivery.</li>  <li style="">Get high customer satisfaction on all projects (min 8 on a scale of 10) with a focus on moving towards Perfect 10</li>  <li style="">Has extensive experience in handling global Customer majorly US, EMEA, APAC &amp; ANZ. (Role is for US Region/ Accounts)</li>  <li style="">Create / enable creation of project planning document and sign-off in the Operational phase.</li>  <li style="">Create environment for knowledge sharing within team to boost technical / operational knowledge.</li>  <li style="">Own customer reference ability target for greater than 80%</li></ul>

Senior Customer Success Manager

<div style="">As a <b style="font-weight: 700">Senior Solution Configurator</b> at Zycus, you will be a key member of the <b style="font-weight: 700">Technical Account Management Team,</b> responsible for translating business requirements into platform configurations on the Zycus Source-to-Pay (S2P) suite. You will work closely on <b style="font-weight: 700">design, configuration, post-implementation support, operational stability and optimize scalable solutions across Zycus modules. We prefer candidate with prior experience in Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms. </b>In this role, you will be part of a Global Team and work with our global customers to deliver analytical, &nbsp;solution-oriented services to Fortune 500 clients.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Solution Configurator &nbsp;at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Senior Solution Configurator 

<div style=""><b style="font-weight: 700">Zycus </b>is looking to hire BE graduates specializing in <b style="font-weight: 700">supply chain</b> and <b style="font-weight: 700">operations</b> to work as <b style="font-weight: 700">Senior Product Support Consultant (Source to Pay)</b>. The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, &nbsp;solution-oriented services to &nbsp;Fortune 500 clients.</div><div style="">In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution.</div><div style=""><br></div><div style=""><b style="font-weight: 700">As a Senior Product Support Consultant (Source to Pay) &nbsp;at Zycus, you will:</b></div><ul>  <li style="">Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)</li>  <li style="">Provide training to customers on upcoming changes for new releases every quarter.</li>  <li style="">Proactively communicate with customers and resolve their issues.</li>  <li style="">Plan, Estimate and drive the execution of change and service requests.</li>  <li style="">Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.</li>  <li style="">Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &amp; Customer side to achieve Customer Satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.</li></ul>

Senior Product Support Consultant (Source to Pay)

<div style="">We are seeking a seasoned <b style="font-weight: 700">Delivery Head - Project Implementation</b> with deep expertise in the <b style="font-weight: 700">Source-to-Pay (S2P) / Procurement domain</b> to lead and scale our global services organization. This leader will define the professional services strategy, ensure delivery excellence, and drive measurable business outcomes for our customers through large-scale procurement transformation programs. The role demands a balance of strategic vision, practice excellence, and domain leadership to deliver <b style="font-weight: 700">world-class S2P solutions</b> built on customer value, innovation, and satisfaction.</div><h3 style="font-size: 1.17em"><b style="font-weight: 700">Key Responsibilities</b></h3><ul>  <li style=""><b style="font-weight: 700">Strategic Leadership:</b> Define and execute the global professional services strategy for procurement and S2P transformation, aligned with business growth and customer success outcomes.</li>  <li style=""><b style="font-weight: 700">Practice Development:</b> Build and scale a world-class S2P-focused professional services team across geographies; establish delivery frameworks, best practices, and accelerators.</li>  <li style=""><b style="font-weight: 700">Customer Value Realization:</b> Partner with C-level executives to ensure seamless onboarding, implementation, and adoption of Source-to-Pay solutions, delivering tangible business impact.</li>  <li style=""><b style="font-weight: 700">Delivery Excellence:</b> Lead large-scale, complex S2P transformation programs with strong focus on governance, quality, and customer satisfaction.</li>  <li style=""><b style="font-weight: 700">P&amp;L Ownership:</b> Own and manage the P&amp;L for Professional Services, ensuring revenue growth, profitability, and efficient resource utilization.</li>  <li style=""><b style="font-weight: 700">Innovation &amp; Automation:</b> Leverage AI, automation, and analytics to accelerate procurement solution delivery, optimize implementations, and create scalable service models.</li>  <li style=""><b style="font-weight: 700">Business Growth:</b> Partner with Sales, Product, and Customer Success to create differentiated S2P offerings, support pre-sales, and identify new revenue streams.</li>  <li style=""><b style="font-weight: 700">Thought Leadership:</b> Represent Zycus in global procurement forums, publish domain insights, and position our Professional Services as a strategic differentiator.</li></ul>

Delivery Partner 

<div style="">We at<b style="font-weight: 700"> Zycus </b>are looking to hire MBA graduates specializing in <b style="font-weight: 700">supply chain</b> and <b style="font-weight: 700">operations</b> to work as <b style="font-weight: 700">Trainee Procurement Analysts</b>. The trainee will work as part of Customer Success &amp; Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Roles and Responsibility:</b></div><ul>  <li style="">Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)</li>  <li style="">Work on all aspects of maintenance of an already implemented customer including business process mapping</li>  <li style="">Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus &amp; customer side to achieve customer satisfaction</li>  <li style="">Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC</li>  <li style="">Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing</li>  <li style="">Evaluate and suggest innovative solutions and workarounds for customer requirements</li>  <li style="">Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc</li>  <li style="">Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.</li></ul>

Procurement Analyst -  MBA (supply chain and operations) 

<div style="">Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div style="">The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b style="font-weight: 700">We Are An Equal Opportunity Employer:</b></div><div style="">Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div>