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<div style=""><b style="font-weight: 700">Zycus </b>us seeking a dynamic and customer-focused <b style="font-weight: 700">Product Support Consultant </b>to join our Customer Success team. The Product Consultant will play a key role in driving customer adoption, satisfaction, support and retention by providing expert guidance on our procurement software solutions. This individual will collaborate closely with customers to understand their unique business needs, provide product demonstrations, offer best practice recommendations, and facilitate the successful implementation and utilization of our platform.</div><div style=""><b style="font-weight: 700">Role &amp; Responsibilities:</b></div><ul>  <li style="">Serve as the primary point of &nbsp;contact for customers, offering personalized support and guidance &nbsp;throughout their journey for Zycus Products</li>  <li style="">Work on all aspects of maintenance of an already implemented &nbsp;Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface &nbsp;configuration, user / supplier set-up and testing support.</li>  <li style="">Demonstrate the features and &nbsp;capabilities of our software solutions, highlighting how they can address &nbsp;customer challenges and drive value.</li>  <li style="">Conduct in-depth discovery &nbsp;&nbsp;sessions with clients to understand their procurement processes, pain &nbsp;points, and objectives.</li>  <li style="">Work closely with &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;cross-functional teams, including Sales, Product Development, and &nbsp;Implementation, to ensure seamless customer onboarding and implementation &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;processes.</li>  <li style="">Work with Customers and internal stakeholders while participating &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and facilitating testing including User Acceptance Testing as part of &nbsp;Change Management activities &amp; Product Upgrade/ New Releases</li>  <li style="">Collaborate with Customers to &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;develop and deliver customized training sessions and workshops tailored to &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;their specific needs and objectives.</li>  <li style="">Provide ongoing support and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;assistance to customers, troubleshooting technical issues, resolving &nbsp;&nbsp;product-related inquiries, and addressing feedback.</li>  <li style="">Proactively identify &nbsp;&nbsp;opportunities to enhance customer satisfaction and drive product adoption, &nbsp;&nbsp;&nbsp;offering strategic recommendations for process improvements and feature &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;enhancements.</li>  <li style="">Provide strong technical understanding of Zycus product with the &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ability to discuss and demonstrate the Zycus Solution and how it may be &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;configured to meet a customer’s business needs.</li>  <li style="">Monitor customer usage and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;engagement metrics, leveraging data insights to identify trends, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;opportunities, and potential areas for improvement.</li></ul>

Mumbai

Product Support Consultant 

<div style="">Zycus is looking for candidates with excellent knowledge in software <b style="font-weight: 700">Product Management</b> &amp; consumer products with &nbsp;a Master's in Business Administration from Premium B - schools (Tier 1 Only)</div><div style=""><b style="font-weight: 700">VP Product Management </b>will play a critical role in owning the entire product life Cycle, right from planning to execution.</div><div style="">Eager beaver attitude and an obsession with deadlines, analysis of the product performance, driving a solution set across development teams and a visionary will be the drivers for this role.</div><div style="">The selected candidate will be responsible for creating world class products, driving teams in improving customer adoption and satisfaction and has the complete ownership of the product roadmap and development plans.</div><div style="">At Zycus, we strongly believe only an empowered Product Management Team can take a product forward and so we entrust our Product Managers to take all the product related decisions. We treat the product managers as CEOs for their products, and product managers are evaluated on the product's commercial success.</div><div style="">Also, product managers are our evangelists - they are responsible for articulating the product's vision to customers, partners, analysts and internal stakeholders like sales, presales and implementation teams.</div><div style=""><b style="font-weight: 700">What You’ll Do:</b></div><ul>  <li style="">Development &amp; implementation strategies that help in the product growth</li>  <li style="">Identifying new opportunities maximize new revenue &amp; meet renewal targets</li>  <li style="">Strong understanding of recent &amp; emerging IT trends and techinical architecture</li>  <li style="">Gathering business requirements and creating the functional spec</li>  <li style="">Interacting with users, performing market research, and developing the products</li>  <li style=""><b style="font-weight: 700">Product Strategy &amp; vision</b></li>  <li style="">Monitoring the development &amp; QA teams</li>  <li style="">Laying out the web, Mobile (iOS, Android) strategy and roadmap</li>  <li style="">Multi functional team collaboration to understand and prioritize requirements</li>  <li style="">Prioritize Feature requirements</li>  <li style="">Conceptualization and detailed wire framing / Prototyping</li>  <li style="">Managing the entire release management process</li>  <li style="">Writing user stories and grooming those with design and engineering teams</li>  <li style="">Agile Product Implementation</li>  <li style="">Managing the entire release management process</li>  <li style=""><b style="font-weight: 700">Product Marketing</b> : Evangelizing , influencing and collaborating with the product marketing and communications team to ensure proper, informative, impacting engagement with the market through branding, blogs, e-mailers and white papers.</li>  <li style="">Go-to-Market:</li>  <li style="">Conducting feature training and demo sessions with sales and support teams.</li>  <li style="">Collaborating with product marketing and communication team for branding, blogs and product launches.</li></ul>

Bengaluru

VP/AVP Product Management

<div style="">We seek an innovative <b style="font-weight: 700">AI Engineer (Experience 2 - 5 yrs)</b> to join our team and lead the development of scalable solutions using <b style="font-weight: 700">open-source technologies, LLM APIs</b>, and advanced AI techniques. The ideal candidate will excel in designing <b style="font-weight: 700">RAG, Graph RAG, Agent Systems with function calling</b>, and fine-tuning/customizing LLMs. Proficiency in hosting open-source models (e.g., Llama 2, Mistral) and integrating APIs (OpenAI, Anthropic, etc.) is critical, along with experience in Python frameworks like Fast API/Flask for production-grade deployments.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style="">Architect, build, and optimize AI solutions using <b style="font-weight: 700">open-source models</b> (e.g., Hugging Face, Ollama) and <b style="font-weight: 700">third-party LLM APIs</b>.</li>  <li style="">Design and implement advanced techniques including <b style="font-weight: 700">RAG, GraphRAG, Agent Systems with orchestration/function calling</b>, and fine-tuning/prompt-tuning of LLMs.</li>  <li style="">Deploy and manage self-hosted open-source models (e.g., via vLLM, TensorRT-LLM) with scalable APIs.</li>  <li style="">Collaborate with teams to integrate AI/ML solutions into production systems using <b style="font-weight: 700">FastAPI, Flask</b>, or similar frameworks.</li>  <li style="">Develop automation pipelines for data retrieval, preprocessing, and model evaluation, ensuring alignment with business use cases.</li>  <li style="">Stay ahead of AI trends (e.g., open-source LLM advancements, cost-efficient scaling) and drive strategic adoption.</li>  <li style="">Ensure robust monitoring, testing, and documentation of systems for reliability and reproducibility.</li></ul><div style=""><b style="font-weight: 700">Five Reasons Why You Should Join Zycus</b></div><ul>  <li style=""><b style="font-weight: 700">Cloud Product Company: </b>We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React.</li>  <li style=""><b style="font-weight: 700">A Market Leader: </b>Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.</li>  <li style=""><b style="font-weight: 700">Move between Roles: </b>We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization</li>  <li style=""><b style="font-weight: 700">Get a Global Exposure: </b>You get to work and deal with our global customers.</li>  <li style=""><b style="font-weight: 700">Create an Impact: </b>Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.</li></ul><div style=""><b style="font-weight: 700">About Us</b></div><div style="">Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite.</div><div style="">Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.</div><div style="">Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.</div><div style="">Start your #CognitiveProcurement journey with us, as you are #MeantforMore</div>

AI Engineer -  Tech Support

AI Engineer - ITIS

<div style="">We are seeking a dynamic and experienced Regional Director of Sales to drive our sales efforts on the east Coast of North America. The ideal candidate will have a proven track record in SaaS sales, particularly within the procurement software industry, and will be responsible for hunting and acquiring net new accounts. This is an individual contributor role focused on generating new business and expanding our customer base.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style=""><b style="font-weight: 700">New Business Development:</b> Identify, target, and acquire new clients within the East Coast region. Develop and execute strategies to generate new business opportunities.</li>  <li style=""><b style="font-weight: 700">Sales Strategy:</b> Develop and implement a comprehensive sales strategy to achieve and exceed sales targets. Focus on hunting and closing new accounts.</li>  <li style=""><b style="font-weight: 700">Client Engagement:</b> Build and maintain strong relationships with potential clients. Understand their needs and provide tailored solutions to drive customer satisfaction and loyalty.</li>  <li style=""><b style="font-weight: 700">Market Analysis:</b> Conduct market research to identify new business opportunities and stay ahead of industry trends. Provide insights and recommendations to senior management.</li>  <li style=""><b style="font-weight: 700">Collaboration:</b> Work closely with cross-functional teams, including marketing, product development, and customer success, to ensure a seamless customer experience and drive business growth.</li>  <li style=""><b style="font-weight: 700">Reporting:</b> Monitor and report on sales performance metrics, providing regular updates to senior management. Use data-driven insights to make informed decisions and optimize sales strategies.</li></ul>

Regional Sales Director- Enterprise (East)

<div style="">Zycus is looking for an Assistant Manager - Performance Marketing. We focus on managing and optimizing paid media campaigns across LinkedIn Ads, Google Ads, and Meta Ads to drive demand generation and lead acquisition. The position involves aligning campaigns with the marketing funnel, analyzing performance metrics, and delivering data-driven insights to improve ROI. It requires cross-functional collaboration with design, content, and GTM teams, as well as the use of tools like Salesforce, Eloqua, Demandbase, and 6Sense. The ideal candidate will have at least 3 years of experience in paid media, strong technical and creative skills, and an MBA from a reputable business school.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Campaign Management:</b></div><ul>  <li style="">Design, execute, and manage paid campaigns on LinkedIn Ads, Google Ads, and Meta Ads.</li>  <li style="">Optimize ad performance through A/B testing, audience segmentation, and keyword strategies.</li>  <li style="">Set up conversion tracking and retargeting pixels for accurate performance measurement.</li>  <li style="">Manage campaign budgets efficiently to maximize ROI.</li></ul><div style=""><b style="font-weight: 700">Demand Generation &amp; Funnel Management:</b></div><ul>  <li style="">Align the campaign objective with demand generation funnel aligning organization marketing strategies and business goals.</li></ul><div style=""><b style="font-weight: 700">Content and Creative Development:</b></div><ul>  <li style="">Capability to contribute to the development of campaigns, content, copy, and creatives, recognizing that these elements are crucial for performance marketing success.</li></ul><div style=""><b style="font-weight: 700">Data Analysis and Reporting:</b></div><ul>  <li style="">Analyse campaign metrics (CTR, ROI, CPC) to identify trends and actionable insights, discuss with internal and make changes in the campaign accordingly.</li>  <li style="">Create visually compelling reports using data storytelling techniques to communicate campaign performance to stakeholders.</li>  <li style="">Present recommendations for improving campaign outcomes based on analytics.</li>  <li style="">Build, manage and communicate the lead pipeline from paid campaigns for the marketing team.</li></ul><div style=""><b style="font-weight: 700">Collaboration:</b></div><ul>  <li style="">Work cross-functionally with Regional GTM team, design, content and web development teams to ensure campaigns align with business objectives quickly and effectively.</li>  <li style="">Provide strategic input on content creation for landing pages and ad creatives.</li></ul><div style=""><b style="font-weight: 700">Tool Utilization</b>:</div><ul>  <li style="">Leverage tools such as Demandbase, 6Sense, Salesforce, and Eloqua, factors.ai for campaign targeting and automation.</li></ul>

Assistant Manager - Performance Marketing

<div style="">Zycus is a global leader in Source-to-Pay (S2P) procurement software, trusted by over 200 global Fortune 1000 companies. With a strong innovation DNA and AI-driven solutions, we empower procurement and finance teams to drive business impact.</div><div style="">As we expand our footprint in Southeast Asia, we’re looking for dynamic Inside Sales executives to fuel our growth in Indonesia.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style=""><b style="font-weight: 700">Lead Generation:</b> Proactively contact potential customers via outbound calls, emails, and LinkedIn.</li>  <li style=""><b style="font-weight: 700">Prospecting &amp; Qualification:</b> Identify decision-makers and qualify leads based on procurement needs.</li>  <li style=""><b style="font-weight: 700">Pipeline Management:</b> Maintain accurate lead data in CRM (e.g., Salesforce, HubSpot) and track progress.</li>  <li style=""><b style="font-weight: 700">Collaboration:</b> Work closely with marketing to follow up on inbound leads and improve conversion rates.</li>  <li style=""><b style="font-weight: 700">Achieve Sales Targets:</b> Consistently meet or exceed monthly/quarterly KPIs for lead generation.</li>  <li style=""><b style="font-weight: 700">Market Research:</b> Stay updated on procurement industry trends and competitor offerings</li></ul>

Others

Inside Sales Executive - (Indonesia)

<div style="">Zycus is a global leader in Source-to-Pay (S2P) and Procurement solutions, trusted by over 2,000 leading enterprises across 40+ countries. We help organizations unlock greater business value through AI-powered procurement automation and digital transformation. As we expand our presence across APAC, we’re looking for an Inside Sales Representative for our Sales team in Bangkok, Thailand to help drive revenue growth in the region.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style=""><b style="font-weight: 700">Lead Generation:</b> Proactively contact potential customers via outbound calls, emails, and LinkedIn.</li>  <li style=""><b style="font-weight: 700">Prospecting &amp; Qualification:</b> Identify decision-makers and qualify leads based on procurement needs.</li>  <li style=""><b style="font-weight: 700">Pipeline Management:</b> Maintain accurate lead data in CRM (e.g., Salesforce, HubSpot) and track progress.</li>  <li style=""><b style="font-weight: 700">Collaboration:</b> Work closely with marketing to follow up on inbound leads and improve conversion rates.</li>  <li style=""><b style="font-weight: 700">Achieve Sales Targets:</b> Consistently meet or exceed monthly/quarterly KPIs for lead generation.</li>  <li style=""><b style="font-weight: 700">Market Research:</b> Stay updated on procurement industry trends and competitor offerings</li></ul>

Inside Sales Representative (Thailand)

<div style="">Zycus is looking for a Lead UX Designer with a strong understanding of AI-assisted design and a tech-forward mindset to help shape next-gen user experiences in AI-driven products.&nbsp;</div><div style="">As a global leader in AI-powered Source-to-Pay solutions, Zycus offers a comprehensive suite for procurement, finance, and AP teams—including modules like eProcurement, eInvoicing, Spend Analysis, and the Merlin A.I. Suite. Recognized as a Visionary in the 2024 Gartner® Magic Quadrant™ for Source-to-Pay Suites, Zycus is driven by innovation and a commitment to delivering business impact.</div><div style=""><b style="font-weight: 700">Key Roles and Responsibilities:</b></div><ul>  <li style="">Collaborate with product, engineering, and cross-functional teams to align user needs, technical feasibility, and business goals into scalable, intuitive product experiences.</li>  <li style="">Own design quality across the product lifecycle—from discovery and problem framing to prototyping, validation, implementation, and post-launch analysis.</li>  <li style="">Champion AI-assisted design tools (e.g., Readdy, V0.dev, Cursor AI, ChatGPT, Galileo AI) to accelerate ideation, prototyping, and iteration.</li>  <li style="">Mentor team members on visual craft, usability, and responsible integration of AI in design.</li>  <li style="">Conduct and synthesize usability tests to improve both human and AI-augmented user experiences.</li>  <li style="">Communicate design concepts and rationale clearly to both technical and non-technical stakeholders.</li>  <li style="">Apply systems thinking to build modular, token-driven, and AI-compatible design systems.</li>  <li style="">Stay current with emerging UX trends—especially in human-AI interaction, prompt design, agent UI, and conversational UX—and integrate relevant practices into team workflows.</li>  <li style="">Promote a strong design culture through feedback, critical discussions, and cross-team learning.</li></ul>

Lead UX Designer

Pune

<div style="">Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.</div><div style=""><br></div><div style="">Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.</div><div style=""><br></div><div style="">Start your #CognitiveProcurement journey with us, as you are #MeantforMore</div><div style=""><br></div><div style=""><b style="font-weight: 700">We Are An Equal Opportunity Employer:</b></div><div style="">Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div>