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Europe

Regional Sales Director - Germany

<p>we are seeking highly motivated Business Development Representatives (BDRs) to join our rapidly growing sales development team. As a BDR, you will be a key driver of new business growth, responsible for generating qualified leads, identifying decision-makers, and creating pipeline for our Account Executives in the healthcare sector.</p>
<p><br></p>
<p>In this role, you'll establish Certinal as the trusted partner for digital signature and e-consent solutions across enterprise companies. You'll leverage data-driven prospecting, multi-channel engagement, and deep industry knowledge to identify prospects facing compliance challenges and operational inefficiencies.</p>
<p><br></p>
<p><strong>Key Responsibilities:</strong></p>
<ul>
  <li>Lead Generation: Proactively contact potential customers via outbound calls, emails, and LinkedIn.</li>
  <li>Prospecting &amp; Qualification: Identify decision-makers and qualify leads based on product needs.</li>
  <li>Pipeline Management: Maintain accurate lead data in CRM (e.g., Salesforce, HubSpot) and track progress.</li>
  <li>Collaboration: Work closely with marketing to follow up on inbound leads and improve conversion rates.</li>
  <li>Achieve Sales Targets: Consistently meet or exceed monthly/quarterly KPIs for lead generation.</li>
  <li>Market Research: Stay updated on procurement industry trends and competitor offerings</li>
</ul>

Mumbai

BD Offer letter Conversion 

<p>As AI continues to reshape the customer experience landscape, Zycus is looking for a curious and hands-on <strong>AI Analyst Intern</strong> who is eager to experiment with AI/Gen-AI/Agentic tools across our post-sales operations. This role is ideal for someone who enjoys solving real-world problems, learning quickly, and building practical AI-driven solutions.</p>
<p>Working closely with senior leaders, including our North American CCO, you will contribute to accelerating AI adoption across implementation, support, customer success, and expansion teams.<br>
<br>
<strong>Key Responsibilities</strong></p>
<p><strong>Process Discovery &amp; Opportunity Mapping</strong></p>
<ul>
  <li>Assist in identifying inefficiencies and friction points across support, implementation, and customer success workflows.</li>
  <li>Contribute to maintaining a backlog of AI/automation ideas.</li>
</ul>
<p><strong>Rapid Prototyping &amp; Experimentation</strong></p>
<ul>
  <li>Support the development of small-scale prototypes (e.g., chatbots, workflow automations, dashboards) using low-code tools, Python, or notebooks.</li>
  <li>Collaborate with team members to test ideas and validate use cases.</li>
</ul>
<p><strong>Pilot Support &amp; Iteration</strong></p>
<ul>
  <li>Help deploy and monitor pilot solutions with internal teams.</li>
  <li>Collect feedback, track basic usage metrics, and support iteration efforts.</li>
</ul>
<p><strong>Learning &amp; Knowledge Sharing</strong></p>
<ul>
  <li>Stay updated on emerging AI tools and trends.</li>
  <li>Assist in preparing demos, documentation, or internal knowledge-sharing sessions.</li>
</ul>
<p><strong>Documentation &amp; Knowledge Transfer</strong></p>
<ul>
  <li>Help create simple documentation, prompt libraries, and reports to support scaling of successful pilots.</li>
</ul>
<p><strong>Cross-Functional Collaboration</strong></p>
<ul>
  <li>Work with global teams (Delivery, Support, Customer Success) to understand business needs and support AI initiatives.</li>
</ul>
<h3><strong>Why Join Zycus</strong></h3>
<ul>
  <li><strong>Cloud Product Company</strong>: Work with a SaaS organization leveraging cutting-edge AI/ML technologies.</li>
  <li><strong>Market Leader</strong>: Recognized by Gartner as a Leader in Procurement Software Suites.</li>
  <li><strong>Learning &amp; Growth</strong>: Gain exposure to real-world AI applications and cross-functional teams.</li>
  <li><strong>Global Exposure</strong>: Collaborate with international stakeholders and customers.</li>
  <li><strong>Make an Impact</strong>: Contribute to meaningful projects and see your ideas come to life.</li>
</ul>
<h3><strong>About Zycus</strong></h3>
<p>Zycus is a recognized leader in procurement technology, offering comprehensive Source-to-Pay (S2P) solutions powered by its Merlin Agentic Platform. The platform leverages intelligent AI agents to drive efficiency, compliance, and automation across procurement processes—from intake and negotiations to contract management and accounts payable.</p>
<h3><br></h3>

Bengaluru

AI Engineer - Intern

<p>Zycus is looking for a AI Native UX &nbsp;Designer with a strong understanding of AI-assisted design and a tech-forward mindset to help shape next-gen user experiences in AI-driven products.&nbsp;</p>
<p>As a global leader in AI-powered Source-to-Pay solutions, Zycus offers a comprehensive suite for procurement, finance, and AP teams—including modules like eProcurement, eInvoicing, Spend Analysis, and the Merlin A.I. Suite. Recognized as a Visionary in the 2024 Gartner® Magic Quadrant™ for Source-to-Pay Suites, Zycus is driven by innovation and a commitment to delivering business impact.</p>
<p><strong>Key Roles and Responsibilities:</strong></p>
<ul>
  <li>Collaborate with product, engineering, and cross-functional teams to align user needs, technical feasibility, and business goals into scalable, intuitive product experiences.</li>
  <li>Own design quality across the product lifecycle—from discovery and problem framing to prototyping, validation, implementation, and post-launch analysis.</li>
  <li>Champion AI-assisted design tools (e.g., Readdy, V0.dev, Cursor AI, ChatGPT, Galileo AI) to accelerate ideation, prototyping, and iteration.</li>
  <li>Mentor team members on visual craft, usability, and responsible integration of AI in design.</li>
  <li>Conduct and synthesize usability tests to improve both human and AI-augmented user experiences.</li>
  <li>Communicate design concepts and rationale clearly to both technical and non-technical stakeholders.</li>
  <li>Apply systems thinking to build modular, token-driven, and AI-compatible design systems.</li>
  <li>Stay current with emerging UX trends—especially in human-AI interaction, prompt design, agent UI, and conversational UX—and integrate relevant practices into team workflows.</li>
  <li>Promote a strong design culture through feedback, critical discussions, and cross-team learning.</li>
</ul>

AI Native UX Designer

<div style="">The <b style="font-weight: 700">'Wildlife Education and Conservation Specialist'</b> at <b style="font-weight: 700">Zycus </b>will work on our initiatives to create a vibrant birding community in India. This role involves developing birdwatching apps, establishing campus and local chapters for birdwatching enthusiasts, and executing outreach programs aimed at engaging the youth. Additionally, the specialist will identify and collaborate with research partners to sponsor conservation projects that make a tangible impact on avian conservation.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style="">Lead the development and deployment of mobile applications aimed at promoting birdwatching and educating users about local avian species.</li>  <li style="">Initiate and manage the establishment of birdwatching chapters in educational institutions and local communities to foster a network of birdwatching enthusiasts.</li>  <li style="">Design and implement outreach programs targeted at young audiences to raise awareness and interest in bird conservation.</li>  <li style="">Identify, evaluate, and form partnerships with research institutions and conservation organizations that focus on avian species.</li>  <li style="">Sponsor and oversee research projects relevant to bird conservation, ensuring alignment with corporate sustainability goals.</li>  <li style="">Engage with community leaders, policymakers, and other stakeholders to advocate for bird conservation.</li>  <li style="">Monitor and report on the effectiveness of educational and conservation initiatives, adapting strategies as needed to maximize impact.</li></ul><div style=""><b style="font-weight: 700">What Do We Offer:</b></div><ul>  <li style="">Opportunity to lead and shape innovative wildlife conservation and education programs in one of the world's most biodiverse countries.</li>  <li style="">A role within a major corporation that is committed to making a positive environmental impact</li></ul>

Wildlife Education and Conservation Specialist - Corporate Social Responsibility (CSR)

<h1>About Certinal</h1>
<h3><br></h3>
<p>Certinal is a fast-growing SaaS company focused on helping organizations digitize, automate, and securely manage agreements and business processes. As we scale across teams and geographies, we are looking for a proactive and highly dependable Operations Associate to support the company’s day-to-day operations.</p>
<p><br></p>
<h1>About the Role</h1>
<h1><br></h1>
<p><strong>Location: </strong>Bengaluru (5 days WFO)</p>
<p><strong>Experience: </strong>2+ years</p>
<p><strong>Employment Type: </strong>Full-time</p>
<p><strong>Reporting to: </strong>Senior Manager – Strategy &amp; Operations</p>
<p><br></p>
<p>We’re looking for a proactive, dependable, and highly organised <strong>Operations Associate</strong> to help keep Certinal running smoothly as we scale. This is a hands-on, cross-functional role for someone who enjoys solving problems, coordinating multiple moving parts, and taking complete ownership of execution. You’ll work closely with teams across HR, Finance, Marketing, Sales, IT, Administration, and Leadership, and support a wide range of day-to-day business operations.</p>
<p><br></p>
<p>The role is ideal for someone who thrives in a fast-paced startup environment, is comfortable wearing multiple hats, and believes that no task is too small when it contributes to a better employee or business experience.</p>
<p><br></p>
<h2><br></h2>
<h3>What You’ll Do:&nbsp;</h3>
<p>You will manage and support operational activities across the organisation, including:</p>
<h3>Travel and Logistics</h3>
<ul>
  <li>Manage end-to-end domestic and international travel for employees and leadership.</li>
  <li>Coordinate flights, hotels, cabs, visas, travel insurance, itineraries, cancellations, and refunds.</li>
  <li>Work with travel partners and ensure bookings are timely, cost-effective, and policy-compliant.</li>
</ul>
<h3>HR and Employee Operations</h3>
<ul>
  <li>Coordinate employee onboarding and offboarding.</li>
  <li>Support documentation, background verification, asset allocation, access setup, induction schedules, and exit clearances.</li>
  <li>Maintain employee records and operational trackers.</li>
  <li>Assist with interview scheduling, candidate travel, employee letters, benefits coordination, and other HR operations.</li>
</ul>
<h3>Vendor and Procurement Management</h3>
<ul>
  <li>Identify, onboard, and manage vendors across different business requirements.</li>
  <li>Obtain and compare quotations, negotiate commercials, and coordinate purchase approvals.</li>
  <li>Procure office supplies, laptops, IT accessories, furniture, merchandise, event materials, and other operational requirements.</li>
  <li>Track vendor contracts, invoices, payments, performance, and renewal timelines.</li>
</ul>
<h3>Events and Field Marketing</h3>
<ul>
  <li>Support conferences, exhibitions, trade shows, customer events, partner events, and other in-person marketing activities.</li>
  <li>Coordinate venues, booths, branding materials, merchandise, travel, accommodation, shipping, and on-ground logistics.</li>
  <li>Work closely with Marketing, Sales, external agencies, and vendors to ensure seamless event execution.</li>
  <li>Track event budgets, invoices, and post-event reconciliations.</li>
</ul>
<h3>Reimbursements and Expense Coordination</h3>
<ul>
  <li>Review and coordinate employee reimbursement submissions.</li>
  <li>Ensure expenses are supported by the required documentation and comply with internal policies.</li>
  <li>Maintain reimbursement and expense trackers.</li>
  <li>Work with employees and Finance to resolve discrepancies and ensure timely processing.</li>
</ul>
<h3>Employee Engagement and Workplace Experience</h3>
<ul>
  <li>Plan and coordinate employee activities, celebrations, team outings, offsites, wellness initiatives, and recognition programmes.</li>
  <li>Manage welcome kits, gifts, merchandise, festival celebrations, and special-occasion initiatives.</li>
  <li>Support town halls, leadership meetings, internal events, and employee communication.</li>
  <li>Help create a positive, organised, and engaging workplace experience.</li>
</ul>
<h3>Office, Facilities, and Asset Operations</h3>
<ul>
  <li>Support day-to-day office administration and facilities management.</li>
  <li>Coordinate housekeeping, maintenance, security, pantry, utilities, repairs, and office supplies.</li>
  <li>Maintain inventory and asset records.</li>
  <li>Manage asset allocation, tagging, transfers, repairs, replacements, and recovery.</li>
  <li>Coordinate workspace planning, seating arrangements, office moves, and visitor logistics.</li>
</ul>
<h3>Cross-Functional Operations</h3>
<ul>
  <li>Support teams with documentation, approvals, subscriptions, renewals, licences, couriers, shipping, and special projects.</li>
  <li>Assist with leadership visits, customer meetings, partner visits, and business travel logistics.</li>
  <li>Maintain operational checklists, trackers, standard operating procedures, and process documentation.</li>
  <li>Identify gaps and suggest practical ways to improve efficiency, cost, and employee experience.</li>
  <li>Support new office setups, geographical expansion, remote employee logistics, audits, and compliance-related coordination.</li>
</ul>
<h2>What We’re Looking For</h2>
<ul>
  <li>At least <strong>2 years of experience</strong> in operations, administration, HR operations, workplace management, travel management, or a similar role.</li>
  <li>Strong ownership and a willingness to take responsibility from start to finish.</li>
  <li>Excellent planning, coordination, and multitasking skills.</li>
  <li>Strong attention to detail and comfort working with trackers, invoices, budgets, and documentation.</li>
  <li>Good communication and stakeholder-management skills.</li>
  <li>Ability to work independently and respond calmly to urgent or last-minute requirements.</li>
  <li>A practical, problem-solving mindset.</li>
  <li>Comfort working across teams and handling a broad range of responsibilities.</li>
  <li>Proficiency in Google Workspace or Microsoft Office.</li>
  <li>High levels of integrity, discretion, and professionalism.</li>
</ul>

Operations Associate

<p><strong>About Certinal:</strong></p>
<p>Certinal is a unified Consent &amp; Compliance Platform that replaces paper-based consent, manual intake, and uncontrolled forms with a single, fully digital system built for enterprise organizations. It digitally captures patient consent, enables legally binding electronic signatures, and ensures compliance with major regulations including HIPAA, 21 CFR Part 11, SOC 2 Type II, DPDP, and CMS-0053-F, while integrating directly with EHR systems like Epic and Oracle Cerner.&nbsp;</p>
<p><br></p>
<p><strong>About the Role:</strong> &nbsp;</p>
<p>We are looking for a motivated Market Research &amp; Database Enrichment Intern to support our go-to-market and sales enablement efforts. This role is ideal for someone who enjoys digging into data, spotting patterns, and turning raw information into structured, actionable insights that directly support business development, partnerships, and outreach strategy.</p>
<p>You will work closely with the sales, marketing, and partnerships teams to research target accounts, enrich prospect databases, and help build a clearer picture of the market landscape Certinal operates in.</p>
<p><br></p>
<p><strong>Key Responsibilities:&nbsp;</strong></p>
<ul>
  <li>Research and enrich contact and account data (from event attendee lists, CRM exports, and other sources) with details such as company type, industry, title/seniority, and relevance to Certinal's offerings.</li>
  <li>Classify companies and contacts as prospects, partners, or competitors based on defined criteria, flagging ambiguous cases for review.</li>
  <li>Conduct market research on industry trends, regulatory developments (e.g., DPDP, data privacy regulations), and competitive positioning (e.g., e-signature and digital consent platforms).</li>
  <li>Support post-event follow-up workflows, including organizing and enriching attendee lists for outreach.</li>
  <li>Assist in maintaining accuracy and consistency of data within CRM/spreadsheet systems.</li>
  <li>Help build and refine competitive battlecards and market landscape summaries.</li>
  <li>Collaborate with sales and partnerships teams to understand data needs and translate them into structured research outputs.</li>
  <li>Present findings in clear, organized formats (spreadsheets, summaries, or short reports) for internal stakeholders.</li>
</ul>
<p><strong>Eligibility:</strong>&nbsp;</p>
<ul>
  <li>Final-year student or recent graduate (B.Tech, MBA, or equivalent).&nbsp;</li>
  <li>Any relevant prior internship experience</li>
</ul>
<p><strong>Duration &amp; Benefits:</strong>&nbsp;</p>
<ul>
  <li>Internship duration: 3–6 months&nbsp;</li>
  <li>Location: Bangalore (5 Days WFO)</li>
  <li>Stipend: ₹15,000 – ₹20,000/month (based on profile)&nbsp;</li>
  <li>Certificate and LOR on completion.&nbsp;</li>
  <li>Opportunity for Pre-Placement Offer (PPO) based on performance.</li>
</ul>
<p><br></p>

Market Research & Database Enrichment Intern

<h4>Description</h4>
<h3>Zycus builds AI-powered software for procurement teams. While we operate in the B2B space, our marketing takes a bold, creative, consumer-style approach to reach a business audience. We are looking for a social media intern to help create and grow our presence across LinkedIn, YouTube, and Instagram.</h3>
<h4><strong>Responsibilities</strong></h4>
<ul>
  <li>Create, design, and edit content for LinkedIn, YouTube, and Instagram</li>
  <li>Produce carousels, posters, graphics, and short-form videos, frequently using AI tools</li>
  <li>Apply AI across ideation, drafting, and production, which is central to how our team works</li>
  <li>Monitor performance, stay on top of trends, and contribute original ideas</li>
</ul>
<h4><strong>What we're looking for</strong></h4>
<ul>
  <li>A recent graduate or final-year student, early in their career and ready to take on meaningful work</li>
  <li>The ability to think with context. You consider the brief, the audience, and the broader picture, and make thoughtful decisions rather than simply completing tasks. This is the quality we value most.</li>
  <li>Familiarity with AI tools such as ChatGPT, Claude, Canva, CapCut, Higgsfield, Veo, Midjourney, or ElevenLabs, or the initiative to learn them quickly</li>
  <li>Hands-on design and video editing skills, including self-taught experience</li>
  <li>A genuine interest in learning the B2B and procurement space. Prior knowledge is not required, and we will guide you.</li>
  <li>Bonus: If you have helped grow a brand, or if you are a creator yourself, please share links to your Instagram, YouTube channel, or LinkedIn page. It helps us understand your work and your style.</li>
</ul>
<h4><strong>To apply</strong></h4>
<p>Share your portfolio, a few work samples, or links to your work.</p>
<h3><br></h3>
<h4><strong>Why Join Zycus?</strong></h4>
<p>At Zycus, we believe in empowering our people to innovate, experiment, and drive measurable impact. As part of our Global Marketing team, you'll work alongside talented professionals who are passionate about leveraging AI and data to transform B2B marketing. This role offers a unique launchpad for ambitious graduates looking to build a career at the forefront of marketing technology and AI-driven growth.</p>

Social Media Marketing Intern

<p><strong>Zycus </strong>is looking for <strong>Senior Technical Account Manager</strong> with at least 04 to 07 years of experience in a Customer Success or Technical Account Management role. In this role you will provide post implementation support, operation management, ROI, NPS, showcasing product capabilities to existing customers &amp; managing overall pulse of the Account portfolio aligned as part of the Global Delivery. Providing solutions for Customers during operations, manage &amp; own escalations. Support Pre-Sales activities, which includes responding to RFPs &amp; attending and presenting demos with the help of the Solution Consultants. We prefer candidate with experience with <strong>Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms.</strong></p>
<p>The Senior Technical Account Manager will work as part of Technical Account Management Team to deliver analytical, solution-oriented services to Fortune 500 clients.</p>
<p>Based upon experience, specific responsibilities may include:</p>
<p><strong>Role and Responsibilities:</strong></p>
<ul>
  <li>You will be responsible for customer relationship with our global Enterprise customers and customer retention along with other areas which fall under the global customer success portfolio.</li>
  <li>Design and build Customer Success Strategy to create a strong and loyal customer base and ensuring company's growth</li>
  <li>Identify opportunities for continuous improvement</li>
  <li>Help foster company-wide culture of Customer Success</li>
  <li>Be passionate about Customer success through Continuous Value Engineering and Operational Delight</li>
  <li>Be a trusted advisor to customer and build relationships with Customer's C-Level for aligning Customer's vision and key KPIs with Zycus' Continuous Value Delivery Framework</li>
  <li>Improve customer experience, develop strategies to address issues &amp; improve CX/ NPS</li>
  <li>Own Zycus' Renewal and be responsible to exceed targets through Continuous Adoption and Value Tracking for customer</li>
  <li>Create ROI and Value proposition to customer for continued renewal of contracts and business growth. Work with Customer Account Management team in drafting Contracts / amendments for renewals.</li>
  <li>Responsible for continuous improvement in Operational Excellence for Value Consulting, Issue Management and Support.</li>
  <li>Should have experience of leading large teams/ direct reportees with handsome experience in refactoring business processes for higher efficiency and customer delight.</li>
  <li>Manage the delivery and follow-ups of proactive support designed to reduce costs and reactive support cases.</li>
  <li>Define processes for delivering solution effectively with high quality, productivity and early / on-time delivery.</li>
  <li>Get high customer satisfaction on all projects (min 8 on a scale of 10) with a focus on moving towards Perfect 10</li>
  <li>Has extensive experience in handling global Customer majorly US, EMEA, APAC &amp; ANZ. (Role is for US Region/ Accounts)</li>
  <li>Create / enable creation of project planning document and sign-off in the Operational phase.</li>
  <li>Create environment for knowledge sharing within team to boost technical / operational knowledge.</li>
  <li>Own customer reference ability target for greater than 80%</li>
</ul>
<p><br></p>

Technical Account Manager

<div style="">The consultant will work as an AI Marketing Automation Consultant and use AI to automate and optimize Zycus’ marketing processes—improving lead targeting, personalization, campaign speed, and ROI—while integrating with the existing martech stack.<br>The consultant will be responsible for:&nbsp;</div><div style="">1) Identify high-impact marketing workflows for AI automation (e.g., lead scoring, segmentation, content personalization).&nbsp;</div><div style="">2) Build and deploy AI-driven campaigns, reports, and optimizations.&nbsp;</div><div style="">3) Provide documentation and training for the marketing team.</div>

AI Marketing Automation - Intern 

<div style="">Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.</div><div style="">At the core of Zycus’ platform is <b style="font-weight: 700">Merlin AI</b>, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.</div><div style="">Zycus is consistently recognized by top industry analysts such as <b style="font-weight: 700">Gartner, Forrester, and IDC</b> for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.</div><div style="">With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.</div><div style=""><br></div><div style=""><b style="font-weight: 700">We Are An Equal Opportunity Employer:</b></div><div style="">Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div>