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<div style="">Zycus is seeking a <b style="font-weight: 700">Senior HR Business Partner (HRBP) </b>&nbsp;with 8–10 years of experience to join our dynamic HR Business Partnering team. This role reports to the <b style="font-weight: 700">Director – Talent Management</b> and functions as a strategic HR partner, collaborating closely with business leaders to drive key people initiatives, enhance organizational effectiveness, and enable talent success.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style="">Act as an HR consultant for strategic business initiatives and partner with leaders to align HR strategies with business goals.</li>  <li style="">Support employee engagement, talent management, and change management initiatives.</li>  <li style="">Facilitate performance management cycles and ensure a high-performance culture through feedback and capability building.</li>  <li style="">Conduct end-to-end learning &amp; development activities — from need identification to evaluation.</li>  <li style="">Enable smooth employee onboarding, ensuring new hires assimilate into the culture effectively.</li>  <li style="">Drive employee retention efforts and engagement initiatives in collaboration with business teams.</li>  <li style="">Facilitate mentoring and coaching interventions to build leadership capability.</li>  <li style="">Address employee relations issues transparently and fairly.</li>  <li style="">Support the HR COEs and People Operations team in rolling out HR processes and policies.</li>  <li style="">Provide employee pulse insights to leadership to enhance the employee experience.</li>  <li style="">Partner with international HR teams and provide support for global people practices.</li>  <li style="">Manage separation formalities to ensure smooth offboarding.</li></ul>

Mumbai

Senior HR Business Partner (HRBP)

<div style="">Zycus is looking for a <b style="font-weight: 700">Marketing Manager GTM.</b> In this role, you will be required to leverage your understanding of the product, market and use cases to enable the company to sell better and faster. You will be involved in executing highly successful go-to-market strategies and delivering impactful narratives for our sales teams. Zycus is looking for a growth hacker responsible for driving go-to market activities. The incumbent would be responsible for performance marketing demand generation activities, with hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. You will work closely with marketing operations, sales, product, customer success and most other teams within the organization.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What You’ll Do:</b></div><div style=""><b style="font-weight: 700">Demand Generation</b></div><ul>  <li style="">Understand the nuances of each market and develop market specific content &amp; digital marketing plan to build awareness, interest, and consideration.</li>  <li style="">Plan and manage integrated demand generation campaigns across different channels. E.g., email campaigns, PPC ads, LinkedIn paid campaigns etc. to build pipelines.</li>  <li style="">Experience in Account Based Marketing campaigns (less about the technology, but more about the thought process)</li>  <li style="">Planning and organizing roundtables &amp; events (ground events / webinars) either own or 3rd party to generate leads.</li>  <li style="">Optimize campaigns to maintain channel efficiency.</li>  <li style="">Identify new channels for developing the sales pipeline.</li>  <li style="">Generate relevant content covering whitepapers, e-books, case studies, blogs, research reports etc.</li>  <li style="">Develop key partnerships with third parties like research houses, technology partners, knowledge partners etc. for running joint marketing programs.</li>  <li style="">Build competitive intelligence and create shadow marketing programs.</li>  <li style="">Identify relevant local PR / publications to drive branding initiatives.</li></ul><div style=""><b style="font-weight: 700">Teamwork &amp; Collaboration</b></div><ul>  <li style="">Collaborating with internal stakeholders and cross functional teams to gather knowledge sources for working on all content and demand generation activities.</li>  <li style="">External vendor and partner management wherever required.</li>  <li style="">Engaging with industry influencers and creating a strong network of thought leaders</li></ul>

Bengaluru

Go-To-Market (GTM) Marketing Manager

<div style="">We are seeking a highly skilled <b style="font-weight: 700">Senior Technical Account Manager </b>to join our Premium Support Organisation. As a Senior Technical Account Manager (TAM) within Zycus’ Premium Support organization, you will serve as the designated technical liaison for a portfolio of high-value enterprise customers. This is a white-glove alternative to the standard self-service support model, offering proactive case management, strategic guidance, and personalized engagement. You will drive resolution of support cases by identifying their nature—defect, change request, service request, or enhancement—and ensuring the right internal teams are aligned and accountable.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities</b></div><ul>  <li style="">Deliver a <b style="font-weight: 700">premium support experience</b> for Gold and Platinum tier customers.</li>  <li style="">Own &nbsp;<b style="font-weight: 700">customer onboarding</b> during transition from Standard to Gold or Platinum and from implementation to support.</li>  <li style="">Own &nbsp;and-to-end case <b style="font-weight: 700">lifecycle management,</b> ensuring timely and accurate resolution.</li>  <li style="">Act as &nbsp;a trusted advisor, aligning Zycus<b style="font-weight: 700"> product capabilitie</b>s with customer &nbsp;business goals.</li>  <li style="">Facilitate &nbsp;<b style="font-weight: 700">proactive engagement</b> through weekly, monthly, and quarterly operational &nbsp;&nbsp;reviews, health monitoring, release planning, and adoption reviews.</li>  <li style=""><b style="font-weight: 700">Advocate for customer needs</b> across product, engineering, and support teams.</li>  <li style="">Proactively &nbsp;manage case and account <b style="font-weight: 700">escalations </b>to closure by understanding the reason &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;for escalation, establishing objective success criteria to exit the &nbsp;escalation, and driving the extended team through closure.</li></ul><div style=""><b style="font-weight: 700">Key KPIs</b></div><ul>  <li style="">Case resolution time (by severity level)</li>  <li style="">CSAT and NPS scores for managed accounts</li>  <li style="">TAM-led RCA completion rate</li>  <li style="">Adoption and value realization metrics</li>  <li style="">TAM-facilitated release readiness and hypercare success</li>  <li style="">SLA &nbsp;adherence and escalation handling</li></ul><div style=""><b style="font-weight: 700">Core Competencies</b></div><ul>  <li style=""><b style="font-weight: 700">Customer-Centric &nbsp;Mindset</b>: Ability to empathize and build trust with enterprise &nbsp;stakeholders, ability to deliver on promises and courage to break bad news &nbsp;early.</li>  <li style=""><b style="font-weight: 700">Technical &nbsp;Acumen</b>: Deep understanding of SaaS architecture, APIs, integrations, and cloud platforms.</li>  <li style=""><b style="font-weight: 700">Case &nbsp;Management Expertise</b>: Skilled in triaging, problem solving, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;driving resolution across defect, enhancement, and service request types.</li>  <li style=""><b style="font-weight: 700">S2P/P2P &nbsp;Domain Knowledge</b>: Familiarity with procurement workflows, supplier management, and transactional processes.</li>  <li style=""><b style="font-weight: 700">Communication &nbsp;&amp; Influence</b>: Able to simplify technical concepts and influence cross-functional teams.</li>  <li style=""><b style="font-weight: 700">Collaboration</b>: &nbsp;Effective in working across support, product, engineering, and customer &nbsp;success.</li></ul>

Senior Technical Account Manager

<div style="">Zycus is looking for an <b style="font-weight: 700">Assistant Manager - GTM Marketing.</b> In this role, you will be required to leverage your understanding of the product, market and use cases to enable the company to sell better and faster. You will be involved in executing highly successful go-to-market strategies and delivering impactful narratives for our sales teams. Zycus is looking for a growth hacker responsible for driving go-to market activities. The incumbent would be responsible for performance marketing demand generation activities, with hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. You will work closely with marketing operations, sales, product, customer success and most other teams within the organization.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What You’ll Do:</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Demand Generation</b></div><ul>  <li style="">Understand the nuances of each market and develop market specific content &amp; digital marketing plan to build awareness, interest, and consideration.</li>  <li style="">Plan and manage integrated demand generation campaigns across different channels. E.g., email campaigns, PPC ads, LinkedIn paid campaigns etc. to build pipelines.</li>  <li style="">Experience in Account Based Marketing campaigns (less about the technology, but more about the thought process)</li>  <li style="">Planning and organizing roundtables &amp; events (ground events / webinars) either own or 3rd party to generate leads.</li>  <li style="">Optimize campaigns to maintain channel efficiency.</li>  <li style="">Identify new channels for developing the sales pipeline.</li>  <li style="">Generate relevant content covering whitepapers, e-books, case studies, blogs, research reports etc.</li>  <li style="">Develop key partnerships with third parties like research houses, technology partners, knowledge partners etc. for running joint marketing programs.</li>  <li style="">Build competitive intelligence and create shadow marketing programs.</li>  <li style="">Identify relevant local PR / publications to drive branding initiatives.</li></ul><div style=""><b style="font-weight: 700">Teamwork &amp; Collaboration</b></div><ul>  <li style="">Collaborating with internal stakeholders and cross functional teams to gather knowledge sources for working on all content and demand generation activities.</li>  <li style="">External vendor and partner management wherever required.</li>  <li style="">Engaging with industry influencers and creating a strong network of thought leaders</li></ul>

GTM Marketing Manager

<div style="">We are a leading enterprise procurement software company helping global organizations modernize procurement, drive savings, and make smarter decisions using data and analytics.</div><div style=""><br></div><div style="">We are looking for <b style="font-weight: 700">MBA graduates in Supply Chain / Operations</b> who have hands-on experience in <b style="font-weight: 700">procurement, sourcing, supply chain, or operations teams</b> and are eager to move into a <b style="font-weight: 700">strategic, high-impact analytics and consulting-oriented role</b>.</div><div style="">This is a <b style="font-weight: 700">customer-facing role</b> where you will use our procurement platform to transform raw spend and supply chain data into <b style="font-weight: 700">strategic insights</b> for senior procurement leaders and CXOs.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What you’ll do</b></div><ul>  <li style="">Analyze enterprise <b style="font-weight: 700">procurement and supply chain spend</b> across categories, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;suppliers, regions, and business units</li>  <li style="">Identify <b style="font-weight: 700">cost-saving, supplier consolidation, demand optimization, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;compliance opportunities</b></li>  <li style="">Build <b style="font-weight: 700">executive dashboards, KPI frameworks, and management reports</b> using modern &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;analytics tools</li>  <li style="">Work directly with <b style="font-weight: 700">Procurement Heads, Category Managers, and CXOs</b> as a &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;trusted advisor</li>  <li style="">Help standardize and improve <b style="font-weight: 700">procurement analytics, governance, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;decision-making processes</b></li>  <li style="">Collaborate with <b style="font-weight: 700">Procurement, Finance, IT, and Data teams</b> to support automation &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and digital transformation initiatives</li></ul><div style=""><em>.</em></div>

Senior Procurement Spend Analyst (MBA Operations Graduates with Experience in Procurement, Supply Chain)

<div style=""><b style="font-weight: 700">About Certinal:</b></div><div style="">Certinal is an enterprise eSignature platform under Zycus, competing with DocuSign and Adobe Sign. We serve Fortune 500 customers across healthcare, automotive, financial services, and procurement sectors including Apollo Hospitals, Bumrungrad International Hospital, and Magna International. &nbsp;Our platform handles complex enterprise integrations with SSO, APIs, EMR/HIS systems, CRMs and ERP platforms. We maintain an 81 NPS score and are known for superior technical capabilities, flexible pricing, and exceptional customer support.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Position Overview:</b></div><div style=""><br></div><div style="">Certinal is looking for a hands-on, data-driven Director - Digital Marketing to own and scale our digital demand engine across paid, organic, web, and lifecycle channels. You will act as a player-coach: building strategy, executing campaigns in tools, and partnering with Sales, Product and Marketing to drive qualified pipeline and revenue.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Reports to: </b>Chief Executive Officer (CEO)</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style="">Plan and run integrated campaigns across email, call, and LinkedIn to build pipeline.</li>  <li style="">Own paid media strategy: targeting, budgets, creative testing, bidding, and weekly optimization.</li>  <li style="">Scale account-based programs (ABM) and coordinate with the BD team on account lists and plays.</li>  <li style="">Identify, test, and onboard new acquisition channels; document learnings and playbooks.</li>  <li style="">Manage agencies/partners when needed; ensure quality, speed, and ROI.</li>  <li style="">Own website performance: traffic growth, conversion rate optimization, landing pages, and forms.</li>  <li style="">Drive SEO roadmap with technical fixes, content briefs, and internal linking to grow organic demand.</li>  <li style="">Build nurture journeys for key personas and buying stages; improve MQL-to-SQL progression.</li>  <li style="">Operate marketing automation tools (segmentation, scoring logic, triggers, and email deliverability basics).</li>  <li style="">Create dashboards and weekly business reviews to report channel efficiency and funnel performance.</li>  <li style="">Run experiments with clear hypotheses (A/B tests, landing pages, creatives) and share insights.</li>  <li style="">Maintain marketing tech stack hygiene: integrations, data quality, consent/compliance needs, and documentation.</li>  <li style="">Work closely with Sales leadership on ICP, target accounts, campaign calendars, and follow-up.</li></ul><div style=""><b style="font-weight: 700">Why Join Certinal?</b></div><ul>  <li style=""><b style="font-weight: 700">Market Leadership</b>: Join a leader in the rapidly growing digital signature and e-consent solutions market</li>  <li style=""><b style="font-weight: 700">Strategic Impact</b>: Direct influence on company growth, GTM strategy, and market positioning</li>  <li style=""><b style="font-weight: 700">Growth Opportunity</b>: Scale a world-class marketing function from the ground up</li>  <li style=""><b style="font-weight: 700">Talented Team</b>: Work alongside experienced product, sales, and engineering teams</li>  <li style=""><b style="font-weight: 700">Competitive Advantage</b>: Innovative platform with differentiated value proposition in a high-growth market</li>  <li style=""><b style="font-weight: 700">International Exposure</b>: Opportunity to drive marketing strategy across multiple geographies and customer segments</li>  <li style=""><b style="font-weight: 700">Learning &amp; Development</b>: Competitive professional development budget and access to industry conferences<br></li></ul>

Director - Digital Marketing

<div style=""><b style="font-weight: 700">About Certinal:</b></div><div style="">Certinal is an enterprise eSignature platform under Zycus, competing with DocuSign and Adobe Sign. We serve Fortune 500 customers across healthcare, automotive, financial services, and procurement sectors including Apollo Hospitals, Bumrungrad International Hospital, and Magna International. &nbsp;Our platform handles complex enterprise integrations with SSO, APIs, EMR/HIS systems, CRMs and ERP platforms. We maintain an 81 NPS score and are known for superior technical capabilities, flexible pricing, and exceptional customer support.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Position Overview:</b></div><div style=""><br></div><div style="">Certinal is seeking a hands-on Product Marketing expert to build and scale product marketing for our e-Signature and e-Consent workflows. You will own positioning, messaging, go-to-market (GTM) launches, sales enablement, competitive intelligence, and narrative-driven content that accelerates pipeline and adoption. This is a builder role—ideal for someone who can set the strategy, roll up their sleeves, and ship high-quality assets with modern marketing tools.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Reports to: </b>Chief Executive Officer (CEO)</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style="">Develop and continually refine product positioning, core messaging, and value propositions across personas (IT, Legal, Procurement, Business).</li>  <li style="">Translate product capabilities into compelling customer narratives, use-case stories, and proof points.</li>  <li style="">Partner with Product, Sales, Customer Success, and other teams to align on launch goals, target segments, and success metrics.</li>  <li style="">Build launch kits (one-pagers, FAQs, release narratives, pricing/packaging notes, demo flows) and train internal teams.</li>  <li style="">Own the sales narrative: pitch deck, solution briefs, ROI/value messaging, email snippets, and talk tracks.</li>  <li style="">Track competitor moves, pricing/packaging trends, and messaging; turn insights into practical sales tools and strategy inputs.</li>  <li style="">Conduct market and customer research to validate segments, persona pains, and buying triggers.</li>  <li style="">Act as a subject-matter expert to drive product-centric thought leadership (webinars, blogs, POVs, playbooks).</li>  <li style="">Build customer advocacy: case studies, quotes, reference stories, and customer community enablement.</li>  <li style="">Define success metrics for product marketing (pipeline influence, conversion, adoption, enablement usage) and report impact.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Why Join Certinal?</b></div><ul>  <li style=""><b style="font-weight: 700">Market Leadership</b>: Join a leader in the rapidly growing digital signature and e-consent solutions market</li>  <li style=""><b style="font-weight: 700">Strategic Impact</b>: Direct influence on company growth, GTM strategy, and market positioning</li>  <li style=""><b style="font-weight: 700">Growth Opportunity</b>: Scale a world-class marketing function from the ground up</li>  <li style=""><b style="font-weight: 700">Talented Team</b>: Work alongside experienced product, sales, and engineering teams</li>  <li style=""><b style="font-weight: 700">Competitive Advantage</b>: Innovative platform with differentiated value proposition in a high-growth market</li>  <li style=""><b style="font-weight: 700">International Exposure</b>: Opportunity to drive marketing strategy across multiple geographies and customer segments</li>  <li style=""><b style="font-weight: 700">Learning &amp; Development</b>: Competitive professional development budget and access to industry conferences<br></li></ul>

Director - Product Marketing

<div style=""><b style="font-weight: 700">About Certinal:</b></div><div style=""><br></div><div style="">Certinal is an enterprise eSignature platform under Zycus, competing with DocuSign and Adobe Sign. We serve Fortune 500 customers across healthcare, automotive, financial services, and procurement sectors including Apollo Hospitals, Bumrungrad International Hospital, and Magna International. &nbsp;Our platform handles complex enterprise integrations with SSO, APIs, EMR/HIS systems, CRMs and ERP platforms. We maintain an 81 NPS score and are known for superior technical capabilities, flexible pricing, and exceptional customer support.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Position Overview:&nbsp;</b></div><div style=""><br></div><div style="">We are seeking a talented and driven Regional Sales Manager (RSM) - US to join our international sales team. As an RSM, you will be responsible for acquiring new customers and closing enterprise deals in the North and South American markets. This role requires a proactive sales professional with proven experience in consultative selling, enterprise software solutions, and the ability to navigate complex buying processes with multiple stakeholders in large organizations.</div><div style=""><br></div><div style="">You will play a critical role in building Certinal's presence across key verticals while maintaining a hunter mentality and achieving aggressive revenue targets. This is an ideal opportunity for a high-performing sales professional seeking rapid growth, competitive compensation, and the chance to work with cutting-edge digital transformation solutions.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:&nbsp;</b></div><ul>  <li style="">Drive sales of Certinal's product offerings to operating across key markets.</li>  <li style="">Engage with prospects through a value-based sales approach, positioning Certinal as a strategic partner for their digital signature and consent management needs.</li>  <li style="">Build and manage a robust sales pipeline, navigating complex sales cycles of 1–3 months.</li>  <li style="">Develop strong relationships with C-suite executives and senior decision-makers, including CIOs, CFOs, Heads of Operations, and Compliance Officers, to understand their business challenges and deliver tailored solutions.</li>  <li style="">Negotiate terms, pricing, and implementation timelines while protecting company interests</li>  <li style="">Conduct product demonstrations and solution presentations, effectively articulating the value proposition of digital signatures in reducing TAT, improving efficiency, and ensuring compliance.</li>  <li style="">Build and maintain long-term relationships with key stakeholders to drive expansion opportunities within existing accounts.</li>  <li style="">Conduct in-person meetings with prospects and existing customers as needed to build relationships, understand business challenges, and close complex deals.</li>  <li style="">Collaborate with other teams like Marketing, Product, Services, Engineering as required to drive deals to successful closure</li></ul><div style=""><b style="font-weight: 700">Qualifications:</b></div><ul>  <li style="">Bachelor’s degree in business, Management, Finance, or a related field.</li>  <li style=""><b style="font-weight: 700">5-10 years</b> of direct sales experience in SaaS or enterprise software solutions, with a proven track record.</li>  <li style="">Demonstrated ability to achieve <b style="font-weight: 700">100%+</b> of quota consistently.</li>  <li style="">Experience and comfort with travel for in-person client meetings and business development activities.</li>  <li style="">Exposure to North and South American Markets, with knowledge of regional regulations and business practices preferred.</li>  <li style=""><br></li></ul><div style=""><b style="font-weight: 700">Why Join Certinal?</b></div><ul>  <li style="">Opportunity to work with a fast-growing subsidiary, backed by Zycus, a global enterprise software powerhouse.</li>  <li style="">Competitive compensation, including base salary and commission structure.</li>  <li style="">Collaborative and innovative work culture that fosters growth, ownership, and continuous learning.</li>  <li style="">Comprehensive benefits package and professional development opportunities.</li>  <li style="">Exposure to senior leadership and the opportunity to shape go-to-market strategies across multiple regions.</li></ul>

Regional Sales Manager (RSM) - US

<div style=""><b style="font-weight: 700">About Certinal:</b></div><div style=""><br></div><div style="">Certinal is an enterprise eSignature platform under Zycus, competing with DocuSign and Adobe Sign. We serve Fortune 500 customers across healthcare, automotive, financial services, and procurement sectors including Apollo Hospitals, Bumrungrad International Hospital, and Magna International. &nbsp;Our platform handles complex enterprise integrations with SSO, APIs, EMR/HIS systems, CRMs and ERP platforms. We maintain an 81 NPS score and are known for superior technical capabilities, flexible pricing, and exceptional customer support.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Position Overview:</b></div><div style=""><br></div><div style="">We are looking for a Senior Executive – IT Operations who can support and manage a hybrid environment spanning both macOS and Windows endpoints. You will own day-to-day end-user support, device lifecycle management, collaboration tooling, and automation initiatives—ensuring secure, reliable, and delightful IT services for a global workforce.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><div style=""><br></div><ul>  <li style="">Provide support for macOS and Windows devices, troubleshooting complex OS, application, and performance issues.</li>  <li style="">Support productivity suites and collaboration tools across Google Workspace platforms such as Gmail, Drive, Calendar, Meet, etc.</li>  <li style="">Manage endpoint provisioning and deployments: onboarding/offboarding, device refresh cycles, migrations, and decommissioning aligned to IT asset policies.</li>  <li style="">Administer device management and security baselines using MDM/endpoint tools (e.g., Intune) for both Windows and macOS; ensure compliance posture.</li>  <li style="">Own Apple fleet workflows: Apple Business Manager (ABM) device assignment and zero-touch provisioning (Automated Device Enrollment).</li>  <li style="">Implement patching, antivirus/EDR updates, disk encryption, firewall settings, and secure web/VPN client configurations.</li>  <li style="">Troubleshoot identity and access issues across SaaS apps: SSO, MFA, Conditional Access, certificates, and access provisioning.</li>  <li style="">Automate repetitive operational tasks using scripting (bash/zsh, PowerShell, Python), and improve self-service and first-contact resolution.</li>  <li style="">Install, configure, and troubleshoot IT peripherals (docks, monitors, printers, scanners, webcams, headsets) and conference room equipment.</li>  <li style="">Provide remote support for overseas users through approved tools (screen sharing, remote assistance)</li>  <li style="">Maintain clear documentation, SOPs, and knowledge articles; record RCA notes and follow SLAs in the ITSM tool.</li>  <li style="">Coordinate with InfoSec, HR, and business stakeholders to continuously improve IT processes and user experience; manage vendor interactions when required.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Why Join Certinal?</b></div><ul>  <li style="">Opportunity to work with a fast-growing subsidiary, backed by Zycus, a global enterprise software powerhouse.</li>  <li style="">Competitive compensation</li>  <li style="">Collaborative and innovative work culture that fosters growth, ownership, and continuous learning.</li>  <li style="">Comprehensive benefits package and professional development opportunities.</li>  <li style="">High-impact environment where your automation and process improvements directly improve employee productivity.</li></ul>

Senior Executive - IT Operations

<div style="">We are seeking a <b style="font-weight: 700">hands-on, highly technical Data Professional </b>to lead the architecture, development, and rollout of a next-generation <b style="font-weight: 700">AI-powered Analytical Data Platform</b> built on <b style="font-weight: 700">Lakehouse architecture</b>.</div><div style="">You will not just guide teams — you’ll <b style="font-weight: 700">roll up your sleeves</b>, build proofs of concept, and demonstrate “<b style="font-weight: 700">do-and-show</b>” leadership in Engineering &amp; Product Management to deliver <b style="font-weight: 700">robust, high-performance, secure, and scalable data platforms</b>.</div><div style="">This role is ideal for a leader who thrives at the intersection of <b style="font-weight: 700">deep technical problem-solving</b>, <b style="font-weight: 700">strategic vision</b>, and <b style="font-weight: 700">team empowerment</b> — capable of driving solutions from <b style="font-weight: 700">architecture to production</b> with precision, quality, and speed.</div><div style=""><br></div><h3 style="font-size: 1.17em"><b style="font-weight: 700">Key Responsibilities:&nbsp;</b></h3><ul>  <li style=""><b style="font-weight: 700">Architect, Design &amp; Build:</b> Define and implement <b style="font-weight: 700">enterprise-grade analytical data platforms</b> following <b style="font-weight: 700">Lakehouse and Data-as-a-Service (DaaS)</b> principles.</li></ul><div style=""><b style="font-weight: 700">&nbsp;&nbsp;Hands-On Engineering Leadership:</b></div><ul>  <li style="">Personally develop and validate key platform components and data flows.</li>  <li style="">Create POCs and “show-by-doing” implementations to accelerate team understanding and delivery.</li>  <li style="">Optimize complex data integrations, transformations, and performance bottlenecks.</li>  <li style="">Lead by example in design, development, and debugging efforts, serving as a "player-coach" for the team.</li></ul><div style=""><b style="font-weight: 700">&nbsp;Data Platform Expertise:</b></div><ul>  <li style="">Design data storage and retrieval layers using <b style="font-weight: 700">ClickHouse (Preferred), Apache Druid, Apache Doris and the likes</b>, <b style="font-weight: 700">PostgreSQL/MS SQL</b>, <b style="font-weight: 700">MongoDB</b>, and <b style="font-weight: 700">Elasticsearch</b>.</li>  <li style="">Build and optimize <b style="font-weight: 700">data pipelines</b> (Apache Seatunnel, AWS Glue, etc.) for large-scale, high-volume data processing.</li>  <li style="">Model analytical structures using <b style="font-weight: 700">OLAP principles</b>, <b style="font-weight: 700">semantic layers</b>, and <b style="font-weight: 700">data visualization</b> frameworks (Apache Superset (preferred) or similar open-source offerings).</li>  <li style=""><b style="font-weight: 700">Scalability &amp; Performance:</b> Deliver reliable and performant data systems that handle <b style="font-weight: 700">diverse, massive, and complex datasets</b>.</li>  <li style=""><b style="font-weight: 700">Quality &amp; Consistency:</b> Set and enforce standards for <b style="font-weight: 700">data accuracy</b>, <b style="font-weight: 700">governance</b>, <b style="font-weight: 700">security</b>, and <b style="font-weight: 700">performance</b>.</li>  <li style=""><b style="font-weight: 700">Execution Ownership:</b> Manage <b style="font-weight: 700">Sprints</b>, perform <b style="font-weight: 700">SMART task breakdowns</b>, and ensure <b style="font-weight: 700">on-time, high-quality</b> team deliverables.</li>  <li style=""><b style="font-weight: 700">ClickHouse</b>: Manage and optimize this high-performance OLAP database for real-time analytics on massive datasets. Clickhouse experience is preferred, however experience with other open source OLAPs like Apache Druid/Doris can apply.</li>  <li style=""><b style="font-weight: 700">Data Integration</b>: Utilize <b style="font-weight: 700">Apache Seatunnel</b> (or similar tools) for efficient data ingestion and synchronization across various sources.</li>  <li style=""><b style="font-weight: 700">AI/ML &amp; Agentic AI</b>: Lead the development and integration of AI models, algorithms, and Agentic AI solutions to solve complex business problems and automate processes.</li>  <li style=""><b style="font-weight: 700">Databases</b>: Manage and optimize both <b style="font-weight: 700">PostgreSQL</b> (relational) and <b style="font-weight: 700">NoSQL</b> databases to support diverse data storage needs.</li>  <li style=""><b style="font-weight: 700">Data Visualization/BI</b>: Implement and manage data visualization and exploration tools like <b style="font-weight: 700">Apache Superset</b> to deliver actionable insights to stakeholders.</li>  <li style=""><b style="font-weight: 700">Infrastructure</b>: Oversee deployment and orchestration using technologies like Docker, Kubernetes, and potentially specific environments such as <b style="font-weight: 700">MCP servers</b> (Model Context Protocol, if applicable to the company's tech stack)</li>  <li style=""><b style="font-weight: 700">Data Governance &amp; Quality: </b>Ensure robust data governance, integrity, privacy, and security standards are maintained across the platform.</li></ul>

Principal Engineer - Data Layer

<div style="">Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.</div><div style="">The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.<b style="font-weight: 700">We Are An Equal Opportunity Employer:</b></div><div style="">Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div>