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Zycus looking for an experienced Senior AI Engineer to design, develop, and deploy scalable AI-powered solutions. The ideal candidate will have strong expertise in Machine Learning, Deep Learning, Generative AI, Large Language Models (LLMs), and AI application development.
The candidate will be responsible for building intelligent applications, integrating AI models into enterprise systems, optimizing model performance, and driving AI innovation across business use cases.
<h2>Key Responsibilities</h2>
<ul>
 <li>Design, develop, and deploy AI/ML models for real-world business applications.</li>
 <li>Build and implement Generative AI solutions using LLMs such as GPT, Claude, Gemini, and open-source models.</li>
 <li>Develop LLM-based applications using frameworks such as LangChain, LangGraph, and LlamaIndex.</li>
 <li>Design and implement Retrieval-Augmented Generation (RAG) pipelines.</li>
 <li>Work with vector databases such as Pinecone, Weaviate, Milvus, or FAISS.</li>
 <li>Develop AI agents and multi-agent systems for workflow automation.</li>
 <li>Fine-tune and optimize machine learning and deep learning models.</li>
 <li>Build scalable AI services and REST APIs using Python and FastAPI.</li>
 <li>Implement prompt engineering, model evaluation, guardrails, and responsible AI practices.</li>
 <li>Deploy AI solutions on cloud platforms such as AWS, Azure, or GCP.</li>
 <li>Collaborate with product managers, data scientists, architects, and engineering teams.</li>
 <li>Ensure AI solutions meet requirements for scalability, security, accuracy, and performance.</li>
 <li>Mentor junior engineers and contribute to technical architecture and engineering best practices.</li>
</ul>
<h2>Required Technical Skills</h2>
Programming &amp; Frameworks
<ul>
 <li>Strong Python programming skills.</li>
 <li>Experience with FastAPI, Flask, or Django.</li>
 <li>Knowledge of REST APIs, microservices, and distributed systems.</li>
 <li>Experience with Git, Docker, and Kubernetes.</li>
</ul>
Artificial Intelligence &amp; Machine Learning
<ul>
 <li>Strong understanding of Machine Learning and Deep Learning.</li>
 <li>Experience with TensorFlow, PyTorch, or Scikit-learn.</li>
 <li>Knowledge of NLP, embeddings, transformers, and neural networks.</li>
 <li>Experience with model training, fine-tuning, and evaluation.</li>
</ul>
Generative AI &amp; LLM
<ul>
 <li>Hands-on experience with OpenAI, Azure OpenAI, Anthropic, or Google Gemini APIs.</li>
 <li>Experience with LangChain, LangGraph, or LlamaIndex.</li>
 <li>Strong understanding of RAG architecture and implementation.</li>
 <li>Experience with vector databases and semantic search.</li>
 <li>Knowledge of prompt engineering and LLM evaluation.</li>
 <li>Experience building AI agents and agentic workflows.</li>
</ul>
Cloud &amp; MLOps
<ul>
 <li>Experience with AWS, Azure, or Google Cloud.</li>
 <li>Knowledge of CI/CD pipelines and model deployment.</li>
 <li>Experience with MLflow, Kubeflow, or equivalent MLOps tools.</li>
 <li>Understanding of model monitoring, observability, and production optimization.</li>
</ul>
Database Technologies
<ul>
 <li>Experience with SQL and NoSQL databases.</li>
 <li>Knowledge of PostgreSQL, MongoDB, Redis, and vector databases.</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
 <li>Experience building enterprise-grade Generative AI applications.</li>
 <li>Experience with multi-agent architectures and autonomous workflows.</li>
 <li>Knowledge of fine-tuning techniques such as LoRA and QLoRA.</li>
 <li>Experience with multimodal AI applications involving text, images, audio, or video.</li>
 <li>Knowledge of AI security, privacy, hallucination mitigation, and responsible AI.</li>
 <li>Experience optimizing LLM inference costs and latency.</li>
</ul>
<h2>Education</h2>
<ul>
 <li>Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related field.</li>
 <li>Relevant AI/ML certifications are an added advantage.</li>
</ul>
<h2>Key Competencies</h2>
<ul>
 <li>Strong analytical and problem-solving skills.</li>
 <li>Excellent software engineering and system design capabilities.</li>
 <li>Ability to independently own AI projects from design to production.</li>
 <li>Strong communication and collaboration skills.</li>
 <li>Ability to mentor team members and drive technical innovation.</li>
</ul>
<h2>Success Criteria</h2>
<ul>
 <li>Successful development and deployment of production-ready AI solutions.</li>
 <li>Improved business efficiency through AI automation.</li>
 <li>High-quality, reliable, and scalable AI applications.</li>
 <li>Effective implementation of GenAI, RAG, and AI agent solutions.</li>
 <li>Optimization of model performance, infrastructure costs, and response latency.</li>
</ul>

Bengaluru

Senior AI engineer 

We're looking for someone who can own and run our marketing and BD data, email outreach, and calling infrastructure end-to-end —and who cares about outcomes, not just data collection.
What you'll do:
• Manage and maintain contact databases and data provider platforms (Lusha, ZoomInfo, and similar tools) — including sourcing, validating, and enriching mobile numbers for calling programs
• Run and administer email outreach and marketing tools — including Outreach, Clay, SmartLead, Mailchimp, Eloqua, and others — along with the supporting IP/domain setup
• Manage calling infrastructure — phone number procurement, validation, caller ID setup, and integration with dialers andCRM
• Build automations to validate and qualify leads against our ICP criteria before they enter any outreach workflow (email orphone)
• Own email deliverability and performance metrics — delivery rates, open rates, click rates, and response rates — across all outbound and marketing email channels
• Own and publish periodic reports tracking performance across all channels — email, calling, and database health — with a clear focus on what's working and what needs to change
• Manage integrations between Salesforce, database tools, outreach platforms, and calling systems; handle email warming, spam prevention, and sender reputation.
EXPERTISE AND QUALIFICATIONS
What we're looking for:
• 3–5 years of hands-on experience in B2B data and outreach operations — you understand how B2B sales and marketing engines work, not just the tools
• An outcomes-driven mindset — you don't just collect data and load lists; you think about whether the right people are being reached, whether outreach is converting, and what to fix when it isn't
• Working knowledge of Salesforce and how it connects with enrichment, outreach, calling, and marketing automation systems
• Familiarity with email deliverability best practices — domain/IP warm-up, authentication (SPF, DKIM, DMARC), and inbox placement
• Experience with mobile number sourcing, validation, and calling infrastructure in a B2B context
• Comfortable building simple automations and workflows to keep data clean and outreach running smoothly
• Detail-oriented, operationally strong, and able to work independently

GTM Engineer

Zycus is looking for Senior Technical Account Manager with at least 04 to 07 years of experience in a Customer Success or Technical Account Management role. In this role you will provide post implementation support, operation management, ROI, NPS, showcasing product capabilities to existing customers &amp; managing overall pulse of the Account portfolio aligned as part of the Global Delivery. Providing solutions for Customers during operations, manage &amp; own escalations. Support Pre-Sales activities, which includes responding to RFPs &amp; attending and presenting demos with the help of the Solution Consultants. We prefer candidate with experience with Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms.
The Senior Technical Account Manager will work as part of Technical Account Management Team to deliver analytical, solution-oriented services to Fortune 500 clients.
Based upon experience, specific responsibilities may include:
Role and Responsibilities:
<ul>
 <li>You will be responsible for customer relationship with our global Enterprise customers and customer retention along with other areas which fall under the global customer success portfolio.</li>
 <li>Design and build Customer Success Strategy to create a strong and loyal customer base and ensuring company's growth</li>
 <li>Identify opportunities for continuous improvement</li>
 <li>Help foster company-wide culture of Customer Success</li>
 <li>Be passionate about Customer success through Continuous Value Engineering and Operational Delight</li>
 <li>Be a trusted advisor to customer and build relationships with Customer's C-Level for aligning Customer's vision and key KPIs with Zycus' Continuous Value Delivery Framework</li>
 <li>Improve customer experience, develop strategies to address issues &amp; improve CX/ NPS</li>
 <li>Own Zycus' Renewal and be responsible to exceed targets through Continuous Adoption and Value Tracking for customer</li>
 <li>Create ROI and Value proposition to customer for continued renewal of contracts and business growth. Work with Customer Account Management team in drafting Contracts / amendments for renewals.</li>
 <li>Responsible for continuous improvement in Operational Excellence for Value Consulting, Issue Management and Support.</li>
 <li>Should have experience of leading large teams/ direct reportees with handsome experience in refactoring business processes for higher efficiency and customer delight.</li>
 <li>Manage the delivery and follow-ups of proactive support designed to reduce costs and reactive support cases.</li>
 <li>Define processes for delivering solution effectively with high quality, productivity and early / on-time delivery.</li>
 <li>Get high customer satisfaction on all projects (min 8 on a scale of 10) with a focus on moving towards Perfect 10</li>
 <li>Has extensive experience in handling global Customer majorly US, EMEA, APAC &amp; ANZ. (Role is for US Region/ Accounts)</li>
 <li>Create / enable creation of project planning document and sign-off in the Operational phase.</li>
 <li>Create environment for knowledge sharing within team to boost technical / operational knowledge.</li>
 <li>Own customer reference ability target for greater than 80%</li>
</ul>

Mumbai

Technical Account Manager

<div style="">The 'Wildlife Education and Conservation Specialist' at Zycus will work on our initiatives to create a vibrant birding community in India. This role involves developing birdwatching apps, establishing campus and local chapters for birdwatching enthusiasts, and executing outreach programs aimed at engaging the youth. Additionally, the specialist will identify and collaborate with research partners to sponsor conservation projects that make a tangible impact on avian conservation.</div><div style=""> </div><div style="">Key Responsibilities:</div><ul> <li style="">Lead the development and deployment of mobile applications aimed at promoting birdwatching and educating users about local avian species.</li> <li style="">Initiate and manage the establishment of birdwatching chapters in educational institutions and local communities to foster a network of birdwatching enthusiasts.</li> <li style="">Design and implement outreach programs targeted at young audiences to raise awareness and interest in bird conservation.</li> <li style="">Identify, evaluate, and form partnerships with research institutions and conservation organizations that focus on avian species.</li> <li style="">Sponsor and oversee research projects relevant to bird conservation, ensuring alignment with corporate sustainability goals.</li> <li style="">Engage with community leaders, policymakers, and other stakeholders to advocate for bird conservation.</li> <li style="">Monitor and report on the effectiveness of educational and conservation initiatives, adapting strategies as needed to maximize impact.</li></ul><div style="">What Do We Offer:</div><ul> <li style="">Opportunity to lead and shape innovative wildlife conservation and education programs in one of the world's most biodiverse countries.</li> <li style="">A role within a major corporation that is committed to making a positive environmental impact</li></ul>

Wildlife Education and Conservation Specialist - Corporate Social Responsibility (CSR)

<div style="">Zycus is looking for an AI-focused Site Reliability Engineer (SRE) Intern who is excited about building, operating, and scaling reliable AI-driven systems. This role is ideal for candidates interested in the intersection of SRE, cloud infrastructure, and GenAI-driven platforms, with hands-on exposure to deploying and monitoring intelligent, Java-based enterprise applications powered by cloud-based LLMs.Internship Details: Duration: 6 months Stipend: INR 25,000 per month Full-Time Opportunity: High-performing interns will be considered for a full-time SRE role at ZycusRoles and Responsibilities: AI System Reliability: Ensure high availability, scalability, and performance of AI-driven, Java-based applications powered by LLM integrations. GenAI Platform Support: Assist in managing and optimizing applications leveraging cloud-based LLMs and AI services. Kubernetes &amp; Microservices: Support containerized applications using Kubernetes, ensuring reliability of microservices architecture. Monitoring &amp; Observability: Track system health, latency, and performance using tools like Prometheus, Grafana, or similar. Automation &amp; AI-driven Ops: Leverage AI tools to automate repetitive SRE tasks, incident resolution, and operational workflows. Incident Management: Troubleshoot production issues, identify root causes, and implement preventive measures. Performance Optimization: Improve system efficiency, resource utilization, and application responsiveness. Cloud Infrastructure Support: Work with cloud environments (AWS/GCP/Azure) to maintain reliable and scalable systems. Collaboration: Partner with engineering teams to improve system resilience and deployment processes. Documentation &amp; Continuous Learning: Maintain system documentation and explore emerging trends in SRE + GenAI operations.Eligibility &amp; Skills: </div>

AI engineer 

Customer Support Intern

Technical Delivery Manager

<h1>About Certinal</h1>
Certinal is an enterprise SaaS company offering digital signature, consent management, and compliance solutions. We help organizations digitize critical workflows, improve operational efficiency, and build trust through secure, compliant digital experiences.
<h3>Role Overview</h3>
We are looking for an experienced Product Marketing Consultant to strengthen our go-to-market strategy, product positioning, messaging, and sales enablement.
The ideal candidate will combine strategic thinking with hands-on execution and work closely with our Product, Sales, Marketing, and Leadership teams to accelerate market adoption and revenue growth.
<h3>Key Responsibilities</h3>
1. Product Positioning &amp; Messaging
<ul>
 <li>Develop differentiated positioning, value propositions, and messaging for Certinal's product portfolio.</li>
 <li>Translate complex technical capabilities into compelling business outcomes for enterprise buyers.</li>
 <li>Define ideal customer profiles (ICPs), buyer personas, and industry-specific messaging.</li>
</ul>
2. Go-to-Market Strategy
<ul>
 <li>Develop GTM strategies for new products, features, markets, and customer segments.</li>
 <li>Identify growth opportunities across healthcare, enterprise eSignature, and consent management solutions.</li>
 <li>Work with Sales and Marketing to develop targeted campaigns and account-based marketing strategies.</li>
</ul>
3. Sales Enablement &amp; Content
<ul>
 <li>Create high-impact sales collateral, pitch decks, product presentations, battlecards, case studies, and one-pagers.</li>
 <li>Develop compelling website messaging, product pages, email sequences, and campaign content.</li>
 <li>Equip sales teams with effective narratives, competitive insights, and objection-handling frameworks.</li>
</ul>
4. Market &amp; Competitive Intelligence
<ul>
 <li>Conduct competitor analysis, market research, and customer segmentation.</li>
 <li>Identify competitive differentiators, industry trends, and emerging customer requirements.</li>
 <li>Develop actionable recommendations to strengthen product positioning and market penetration.</li>
</ul>
5. Demand Generation Support
<ul>
 <li>Collaborate with Digital Marketing to align campaigns with product messaging and ICPs.</li>
 <li>Support webinars, thought leadership initiatives, industry events, and outbound campaigns.</li>
 <li>Continuously refine messaging based on customer feedback, campaign performance, and sales insights.</li>
</ul>
<h3>Required Qualifications</h3>
<ul>
 <li>5+ years of experience in Product Marketing, GTM Strategy, or related roles within B2B SaaS.</li>
 <li>Demonstrated experience developing product positioning, messaging, and GTM strategies.</li>
 <li>Strong understanding of enterprise software buying journeys and sales cycles.</li>
 <li>Proven ability to create high-quality sales and marketing collateral.</li>
 <li>Excellent communication, storytelling, analytical, and stakeholder management skills.</li>
 <li>Ability to work independently and deliver measurable business outcomes.</li>
</ul>
<h3>Preferred Qualifications</h3>
<ul>
 <li>Experience in Healthcare IT, Digital Health, eSignature, Data Privacy, or Compliance SaaS.</li>
 <li>Experience marketing enterprise software to Indian and US markets.</li>
 <li>Prior experience consulting for early-stage or high-growth B2B SaaS companies.</li>
 <li>Familiarity with account-based marketing, competitive positioning, and product-led growth strategies.</li>
</ul>
<h3>Expected Outcomes</h3>
<ul>
 <li>Clear, differentiated product positioning and messaging.</li>
 <li>Stronger sales enablement assets and competitive battlecards.</li>
 <li>Actionable GTM strategies for priority customer segments.</li>
 <li>Improved alignment between Product, Sales, and Marketing.</li>
 <li>Higher-quality pipeline generation through more effective product narratives.</li>
</ul>
What We're Looking For
A hands-on product marketing professional who can move beyond strategy and actively build the messaging, content, and GTM assets required to help Certinal scale.

Product Marketing Consultant

Zycus is transforming enterprise procurement through AI-native architecture. At the core of our platform is Merlin AI, an agentic AI engine powering autonomous workflows across Source-to-Pay. We are building enterprise software where AI is not a feature—it is the foundation.
We are looking for passionate and curious BE/<a href="http://b.tech/" rel="noopener noreferrer nofollow" target="_blank">B.Tech</a> 2026 graduates who are excited about building scalable software and leveraging AI to become highly productive engineers.
<h2>Who We Are Looking For</h2>
This role is ideal for students and fresh graduates who:
<ul>
 <li>Have a strong foundation in programming and computer science fundamentals.</li>
 <li>Enjoy solving problems and building software applications.</li>
 <li>Use AI tools such as ChatGPT, GitHub Copilot, Cursor, Gemini, or similar tools for learning, coding, and productivity.</li>
 <li>Are eager to learn modern backend technologies and AI-driven development practices.</li>
 <li>Have a growth mindset and are excited to work on cutting-edge enterprise software.</li>
</ul>
<h2>Key Responsibilities</h2>
<h3>AI-Augmented Engineering</h3>
<ul>
 <li>Use AI tools to assist in coding, debugging, testing, documentation, and learning new technologies.</li>
 <li>Learn and apply prompt engineering techniques to improve development productivity.</li>
 <li>Collaborate with senior engineers to build production-grade software using AI-assisted workflows.</li>
 <li>Continuously explore emerging AI tools and best practices.</li>
</ul>
<h3>Backend Engineering</h3>
<ul>
 <li>Develop and maintain backend applications using Java and Spring Boot.</li>
 <li>Build REST APIs and microservices under the guidance of experienced engineers.</li>
 <li>Work with databases, data models, and application integrations.</li>
 <li>Write clean, maintainable, and testable code.</li>
 <li>Participate in code reviews and engineering discussions.</li>
</ul>
<h3>AI-Aware Development</h3>
<ul>
 <li>Learn how AI-powered applications and agent-based systems are designed.</li>
 <li>Contribute to building APIs and services that can interact with AI systems.</li>
 <li>Gain exposure to enterprise-scale AI workflows and automation platforms.</li>
</ul>
<h2>Eligibility Criteria</h2>
<ul>
 <li>BE/<a href="http://b.tech/" rel="noopener noreferrer nofollow" target="_blank">B.Tech</a> in Computer Science, Information Technology, Electronics, AI/ML, Data Science, or related branches.</li>
 <li>Graduating in 2026.</li>
 <li>Academic Requirement: Minimum 80% (or equivalent CGPA) in 10th, 12th, and BE/<a href="http://b.tech/" rel="noopener noreferrer nofollow" target="_blank">B.Tech</a>, with no active backlogs and no history of backlogs/arrears.</li>
 <li>Strong understanding of Data Structures &amp; Algorithms, Object-Oriented Programming (OOP), DBMS, Operating Systems, and Computer Networks.</li>
 <li>Good programming skills in Java (preferred) or any object-oriented programming language.</li>
 <li>Strong analytical and problem-solving abilities.</li>
 <li>Excellent communication skills and a passion for learning new technologies.</li>
 <li>Demonstrated interest in AI-assisted software development through projects, hackathons, internships, coding competitions, or open-source contributions.</li>
</ul>
<h2>Technical Skills (Preferred)</h2>
<ul>
 <li>Strong fundamentals of Java programming.</li>
 <li>Basic knowledge of Spring Boot or backend development frameworks.</li>
 <li>Understanding of REST APIs and web technologies.</li>
 <li>Knowledge of SQL and relational databases.</li>
 <li>Familiarity with Git and version control systems.</li>
 <li>Exposure to cloud platforms, Docker, Kubernetes, or AI development tools is a plus.</li>
 <li>Personal projects, hackathons, internships, or open-source contributions are highly valued.</li>
</ul>
<h2>Bonus Points If You Have</h2>
<ul>
 <li>Built projects using AI tools, LLMs, Agentic AI frameworks, or GenAI APIs.</li>
 <li>Participated in coding competitions, hackathons, or technical challenges.</li>
 <li>Developed web, mobile, or full-stack applications.</li>
 <li>Experience contributing to GitHub projects or open-source communities.</li>
 <li>Written technical blogs, research papers, or shared technical content publicly.</li>
 <li>Demonstrated strong curiosity for AI-assisted software development and emerging technologies.</li>
</ul>
<h2>Why Join Zycus?</h2>
<ul>
 <li>Work on real-world AI-native enterprise products from day one.</li>
 <li>Learn from experienced engineers building large-scale distributed systems and AI platforms.</li>
 <li>Gain hands-on exposure to Java, Microservices, Cloud, AI/ML, and Agentic AI technologies.</li>
 <li>Access industry-leading AI development tools and workflows.</li>
 <li>Fast-track your career in one of the most exciting areas of software engineering—Agentic AI and Enterprise Automation.</li>
 <li>Be part of a culture that values innovation, ownership, continuous learning, and engineering excellence.</li>
</ul>
<h3>If you believe AI is the future of software development and want to build products that redefine enterprise automation, we'd love to hear from you.</h3>

AI Engineer - Graduates 2026

Trainee - Business Development Executive

<div style="">Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.</div><div style="">At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.</div><div style="">Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.</div><div style="">With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.</div><div style=""> </div><div style="">We Are An Equal Opportunity Employer:</div><div style="">Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.</div>