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Manager- Site Reliability Engineering (SRE) (GLO05132)

Global Delivery
Mumbai, Pune, Bengaluru
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
Zycus is looking for Manager- Site Reliability Engineering (SRE) with 7 to 10 years of experience. In this role, you will be responsible for leading a team of SRE engineers and ensuring the reliability and performance of our systems and infrastructure. You will work closely with cross-functional teams to implement best practices, drive operational excellence, and support the overall mission and goals of the organization. This role requires a strong technical background, exceptional leadership skills, and the ability to align SRE initiatives with business objectives.

Roles and Responsibilities:
  • Lead and manage a team of SRE engineers, providing technical guidance, mentorship, and performance feedback.
  • Develop and implement SRE strategies, standards, and best practices to improve system reliability, availability, and performance.
  • Collaborate with cross-functional teams, including development, operations, and quality assurance, to ensure seamless integration of SRE principles throughout the software development lifestyle.
  • Define and monitor service level objectives (SLOs) and key performance indicators (KPIs) to measure and optimize system performance and reliability.
  • Drive incident response and resolution processes, including root cause analysis and post-incident reviews, to minimize downtime and improve system resiliency.
  • Implement and maintain effective monitoring, alerting, and logging systems to proactively identify and address system issues.
  • Stay up to date with industry trends, emerging technologies, and best practices in SRE, and evaluate their applicability to the organization's infrastructure and systems.
  • Provide regular reports and updates to senior management on the status of SRE initiatives, system performance, and key metrics.
Job Requirement
Your experience, skills, and capabilities should include:
  • Bachelor's or master's degree in computer science, information technology, or a related field.
  • Proven 7+ years of experience in site reliability engineering or a similar role, with a strong focus on system reliability, scalability, and performance optimization.
  • Strong knowledge of Java and the MEAN Stack, along with Kubernetes for monitoring/troubleshooting application/infrastructure issues, is required.
  • Proficiency in web servers/application servers, specifically NGINX /Tomcat, is must.
  • Demonstrated experience in leading and managing a team of SRE engineers.
  • knowledge of Linux and middleware such as solar, elastic and redis and load balancer HA proxy is a plus
  • Knowledge in various monitoring APM tools Datadog/Dynatrace/New Relic/AppDynamics
  • Solid understanding of network protocols, web technologies, and database systems.
  • Excellent problem-solving and troubleshooting skills, with a data-driven and analytical approach.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.

Five Reasons Why You Should Join Zycus

1. Industry Recognized Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Zycus is also recognized  as a Customer First Organization by Gartner. Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.
2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises
3. Fast Growing: Growing Region at the rate of 30% Y-o-Y
4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus
5. AI Product Suite: Steer next gen cognitive product suite offering

About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore