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Process Consultant (GLO05271)
Global Delivery
Mumbai, Pune, Bengaluru
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
We are looking for a Process Consultant to analyze, optimize, and enhance our clients’ operational workflows, ensuring seamless adoption of our products. As a Process Consultant, you will work closely with customers to understand their business processes, identify inefficiencies, and recommend best practices. You will collaborate with cross-functional teams, including Product, Implementation, and Customer Success, to ensure successful deployment and utilization of our SaaS solutions.
Key Responsibilities:
Analyze and document customer business processes, workflows, and pain points.
Identify gaps and recommend process improvements aligned with industry best practices.
Work closely with stakeholders to map current and future state processes.
Drive change management initiatives for seamless adoption of SaaS solutions.
Assist in solution configuration, ensuring alignment with business needs.
Conduct training and knowledge-sharing sessions for customers and internal teams.
Support pre-sales teams with process analysis and solution demonstrations.
Provide ongoing advisory support to customers for continuous process optimization.
Job Requirement
Key Requirements:
- Experience: 3+ years in business process consulting, process re-engineering, or a similar role
- Strong understanding of SaaS-based solutions and digital transformation.
- Hands-on experience in business process modeling and workflow automation.
- Knowledge of procurement, supply chain, finance, or related domains is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
- Experience working with BPM tools, ERP, or procurement software is an advantage.
Five Reasons Why You Should Join Zycus:
1. Industry Recognized Leader: Zycus is recognized by Gartner (worldʼs leading market research analyst) as a Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner. Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.
2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises 2.
3. Fast Growing: Growing Region at the rate of 30% Y-o-Y
4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus
5. AI Product Suite: Steer next gen cognitive product suite offerings
About Us:
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore