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Business Analyst Intern (ADM05949)
Administration
Bengaluru
About Us
Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.
At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.
Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.
With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.
We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
About Certinal:
Certinal is an enterprise eSignature platform under Zycus, competing with DocuSign and Adobe Sign. We serve Fortune 500 customers across healthcare, automotive, financial services, and procurement sectors including Apollo Hospitals, Bumrungrad International Hospital, and Magna International. Our platform handles complex enterprise integrations with SSO, APIs, EMR/HIS systems, CRMs and ERP platforms. We maintain an 81 NPS score and are known for superior technical capabilities, flexible pricing, and exceptional customer support.
About the Role:
As a Business Analyst Intern, you will support the internal Strategy & Operations team in driving business growth, operational efficiency, and data-driven decision-making at Certinal. You will assist in market analysis, go-to-market strategy development, and business metrics tracking. This internship is ideal for someone who wants to learn how B2B SaaS companies scale operations, optimize sales funnels, and build sustainable growth frameworks in enterprise environments.
Key Responsibilities:
- Conduct market research, competitive analysis, and industry benchmarking to inform GTM strategies
- Support creation of business dashboards and KPI tracking frameworks
- Analyze sales funnel data and customer acquisition metrics to identify optimization opportunities
- Prepare business case studies, market opportunity assessments, and strategic recommendations
- Assist in vendor evaluation, partnership assessment, and diligence processes
- Support cross-functional initiatives by coordinating with product, marketing, engineering, sales, and operations teams
- Create executive summaries, presentations, and reports for stakeholder alignment and decision-making
- Contribute to operational process improvements and efficiency initiatives
- Track key business metrics and provide insights for resource allocation and strategic planning
Eligibility:
- Final-year student or recent graduate (B.Tech, MBA or equivalent)
- Prior internship or coursework in business analysis, finance, operations, or strategy preferred (not mandatory)
- Passion for business strategy and understanding of digital/enterprise software markets
Duration & Benefits:
- Internship duration: 6 months
- Location: Bangalore
- Stipend: ₹15,000 – ₹25,000/month (based on profile)
- Certificate and LOR on completion.
- Opportunity for Pre-Placement Offer (PPO) based on performance.
Job Requirement
Required Skills:
- Strong analytical thinking and structured problem-solving (MECE frameworks, hypothesis-driven approach)
- Advanced proficiency in Excel/Google Sheets (pivot tables, VLOOKUP, data visualization, basic formulas)
- Excellent written and verbal communication skills with ability to present insights clearly
- Comfort with data analysis and business intelligence tools
- Strong attention to detail and ability to work with large datasets
- Self-driven, curious about business strategy, and eager to learn in a fast-paced environment
- Ability to manage multiple projects and prioritize effectively