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Assistant Manager - Salesforce Admin (MAR05352)

Marketing
Bengaluru, Mumbai
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
Salesforce Administrator:
We are seeking a skilled Salesforce Administrator to manage and optimize our CRM at Zycus, a global leader in AI-driven procurement technology. You will play a key role in evolving our Salesforce ecosystem to enhance sales and revenue operations. Beyond system management, this role requires strategic business intelligence to refine sales motions. The ideal candidate has deep expertise in Salesforce CRM (SFDC Sales Cloud) and a strong understanding of sales processes and revenue operations.

Key Responsibilities
CRM Administration & Automation (Salesforce)
  • Serve as the primary Salesforce administrator, managing custom objects, fields, workflows, and automation rules.
  • Create and optimize reports & dashboards to provide visibility into pipeline, sales performance, and business impact.
  • Design and implement CRM automation to streamline sales processes and improve efficiency.
  • Maintain data hygiene and lead a data enrichment strategy using relevant tools.
  • Support sales qualification and scoring models, ensuring alignment with sales teams.
  • Enable seamless integration of CRM with other RevOps tools
.Revenue Operations & Business Intelligence
  • Support Revenue Operations tools like Clari, providing sales teams with real-time forecasting insights.
  • Develop sales funnel analytics, monitoring conversion rates across MQL, SQL, SAL, and Closed Won/Lost stages.
  • Leverage CRM insights to identify sales bottlenecks and recommend process improvements.
Integrations & Data Management
  • Ensure seamless integration between Salesforce and other RevOps tools.
  • Collaborate with IT and RevOps to implement API-based integrations between Salesforce and third-party platforms.
  • Drive data standardization and enrichment across platforms, ensuring clean and actionable insights.
Job Requirement
  • 3+ years of experience in Salesforce CRM administration, preferably in Enterprise SaaS.
  • Salesforce Admin Certificate
  • Deep expertise in Salesforce Sales Cloud (Admin-level knowledge required).
  • Familiarity with Clari, Demandbase, and other revenue intelligence tools is a plus.
  • Strong understanding of sales stages, lead scoring, and sales qualification models.
  • Ability to integrate and orchestrate multiple tools, with basic API knowledge.
  • Strategic mindset – not just managing systems but aligning them to sales and business goals.
  • Excellent problem-solving skills, data-driven mindset, and ability to derive actionable insights.
  • Experience working cross-functionally with sales, IT, and RevOps teams.

Why Join Us?

  • High-impact role in a fast-growing Enterprise SaaS company.
  • Opportunity to work with a cutting-edge sales tech stack.
  • Collaborative and data-driven culture with a focus on innovation.
  • Competitive salary, benefits, and career growth opportunities.