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Director - Customer Account Management (GLO05881)
Global Delivery
Amsterdam, France, Germany
About Us
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
We are hiring Director - Customer Account Manager will be responsible for looking after and growing the business relationship of existing accounts in the European region . As our Account Director for the region, you will work closely with our internal support teams to ensure that churn (customer turnover) is minimized and that customer relationships grow. You will be responsible for creating and developing key growth sales strategies, tactics, and action plans. This is an individual contributor role and will be responsible for hitting the sales quota and overachieving it. An ideal candidate will be someone who has experience in selling SAAS B2B enterprise products to large enterprises. We are looking for high achievers, who are comfortable with account maintenance and who made it to the president club / president's club multiple times.
The responsibilities will involve the following:
- Identify and close sales opportunities with Fortune 500 companies
- Manage complex sales cycle selling the Source to Pay Suite to the CIOs, CPOs and CFOs
- Manage large enterprise accounts of $10 billion and above in revenue
- Growing revenue via prospecting, qualifying, selling and closing enterprise client accounts
- Forecast sales closures accurately based upon realistic opportunity assessments
- Work with Inside sales and marketing to maximize territory penetration
- Providing a consultative solutions sales process to prospects
- Expand existing relationships and build new ones with key role
Job Requirement
- 15 plus years experience in a sales farming role with a successful track record in large complex sales
- A proven track record and demonstrated success in leading teams selling SaaS / Cloud enterprise software to large enterprises and global companies
- Experience in hiring, coaching and developing a geographically distributed team and managing in a virtual environment
- Must be willing to travel extensively.
- Must be a EU Citizen.
- Experience in selling eProcurement software solutions will be an added advantage
- Must have been a part of President's Club/ Winner's Circle/ Achiever's Club/ Platinum Club/ Others
About Zycus:
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.
Join us in redefining procurement with Cognitive Procurement software. Let’s innovate, transform, and create a significant impact together. Start your #CognitiveProcurement journey with Zycus — where you are truly #MeantforMore.