AI Engineer (SOF06037)

Software Engineering

Bengaluru

About Us

Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.

We Are An Equal Opportunity Employer:

Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

Job Description

Zycus is a global leader in AI-powered Source-to-Pay (S2P) solutions, serving Fortune 1000 enterprises globally. Recognized by leading analysts including Gartner, Forrester, and IDC, Zycus is known for product innovation and AI-led transformation in procurement technology.

AI is not an add-on at Zycus — it is foundational to our product strategy.

We are building next-generation Agentic AI systems that can autonomously reason, plan, and execute across complex enterprise procurement workflows.

Role Overview

We are looking for a AI Engineer to help design and scale enterprise-grade LLM and Agentic AI systems embedded into our SaaS platform.

This role will shape how autonomous AI systems are built, governed, and deployed for Fortune 1000 enterprises. Depending on experience and capability, the role may involve deep hands-on architecture, technical leadership, or leading a focused AI engineering team. We are open to exceptional talent across profiles — from hands-on GenAI architects to AI technical leaders.

In this role, you will define and lead the architecture for Large Language Model (LLM) powered and Agentic AI systems embedded into our enterprise SaaS platform.

You will design scalable, secure, enterprise-grade GenAI systems that:

Operate autonomously within defined guardrails
Interact with enterprise data securely
Orchestrate multi-step workflows
Deliver measurable business outcomes for Fortune 1000 procurement teams

This role requires deep expertise in LLMs, AI architecture, distributed systems, and enterprise security.

Key Responsibilities:

Build Zycus’ Enterprise-Grade AgenticAI product

Design multi-agent orchestration frameworks
Build memory systems, context handling, and reasoning pipelines
Architect secure enterprise LLM deployment models (multi-tenant SaaS)
Define guardrails, validation layers, and human-in-the-loop systems
Design scalable LLM-based services within a multi-tenant SaaS architecture
Build and optimize Retrieval-Augmented Generation (RAG) pipelines
Architect agentic workflows including planning, memory, reasoning, and tool orchestration
Architect scalable AI services integrated into cloud-native SaaS
Build prompt engineering standards and evaluation frameworks
Implement model fine-tuning and domain adaptation strategies

Production Engineering

Integrate GenAI into core S2P workflows (Sourcing, Procurement, Contracts, AP)
Optimize latency, reliability, and cost efficiency
Define performance benchmarks and evaluation frameworks
Build reusable AI services and architecture components

Enterprise AI Governance & Security

Ensure data isolation and tenant-level security
Architect explainability, observability, and traceability frameworks
Design AI governance and risk management standards
Align with enterprise compliance requirements

Job Requirement

Required Qualifications

2+ years in software architecture / AI engineering
Strong hands-on expertise in:
LLM orchestration frameworks
RAG architectures
Vector databases
Prompt engineering & evaluation
Multi-agent systems
Experience designing scalable SaaS architectures (AWS / Azure / GCP)
Deep understanding of enterprise data security and compliance
Strong system design & distributed systems experience
Proficiency in Python and modern AI frameworks

Preferred Qualifications

Experience building AI systems for enterprise workflows
Background in Procurement / Supply Chain / ERP systems
Experience deploying AI in regulated environments
Exposure to reinforcement learning or planning systems
Experience fine-tuning foundation models

What Makes This Role Unique

You will architect AI used by Fortune 1000 enterprises.
You will build production-scale Agentic AI — not prototypes.
You will influence the AI direction of a globally recognized S2P platform.
You will help define the future of autonomous procurement systems.

Why Zycus?

1. Enterprise-Scale AI Impact

Your work will power mission-critical systems used by Fortune 1000 companies globally.

2. Real Agentic AI

We are building autonomous AI systems embedded deeply into enterprise workflows — not just copilots.

3. Production-Grade Complexity

Multi-tenant SaaS, high data sensitivity, compliance requirements, and measurable business outcomes.

4. AI-First Strategy

AI is central to our roadmap and executive vision.

5. Industry Recognition

Zycus continues to be recognized by Gartner and Forrester for innovation and product strength in procurement technology.